Clientsolutions Gmbh
Turning CX strategy into operational excellence across Europe.
About clientsolutions GmbH clientsolutions GmbH is a Frankfurt-based, European-wide consulting firm focused on CX, Customer Service Management and Sourcing. With sector expertise in Travel, Financial Services, Telecommunications, Automotive and Retail, it advises on sourcing and operational designs for customer-related services. Core services : configuration of multi-channel Customer Management and Contact Center environments; process and organizational consulting; personnel development and HR advisory; Managed Outsourcing from targeted solutions to full general-contractor responsibility. Approach : pragmatic, implementation-oriented consulting that links strategy to day-to-day operations and staffing. Differentiators : deep industry knowledge, extensive long-term networks for interim management placements, and proven outsourcing structuring. Contact them to explore tailored CX and sourcing solutions. No review yetBe the first to write one
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Services
1 service offered by Clientsolutions Gmbh
Description We implement Microsoft Dynamics CRM solutions integrated into multi-channel customer management, turning CX strategy into operational processes with pragmatic configuration, migration and staff enablement across Europe.Skills in Software Development (2) CRM ConsultingMicrosoft Dynamics CRM Consulting
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Team
8 members in Clientsolutions Gmbh's team
StoryWe started in Frankfurt as a small group determined to make customer strategy actually work in daily operations. As clientsolutions GmbH we support organisations across Europe in CX, Customer Service Management and Sourcing, bringing deep sector knowledge from Travel and Financial Services to Telecommunications, Automotive and Retail. We help design multi-channel and contact-centre setups, rework processes and organisational structures, and advise on personnel development and HR topics. One recurring challenge — turning strategic ambitions into operational reality — is exactly what motivates us. Our Managed Outsourcing ranges from targeted customer-management projects to acting as general contractor for complete sourcing. With long-standing networks we also provide interim managers to keep transformations on track. We take pride in practical, implementable solutions.
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Contact
Contact details of Clientsolutions Gmbh
Details
- Headquarter14 Lyoner Straße, 60528 Frankfurt am Main, Deutschland