Customer Projects
Human and efficient strategy in experience and talent
Who we are
Customer Projects is a strategic consultancy specializing in Customer Experience and Employee Experience based in Madrid. Since 2013, it has positioned itself as a close partner that prioritizes hands-on action and adaptation to the real circumstances of each organization.
Services and competencies
The company focuses its activity on improving customer and employee experience, and on the search and selection of people aligned with the specific needs of each project. Customer Projects designs tailored interventions that seek practical and sustainable results, avoiding generic solutions that waste resources.
Methodological approach
Customer Projects works with proximity: it analyzes the specific needs of the organization, adapts talent sourcing, and proposes actions that combine knowledge and pragmatism. When an assignment requires greater technical capacity or a larger resource structure, the consultancy partners with major companies in the sector to provide technology and operational muscle, without losing its personal and direct touch.
Differentiators
What distinguishes Customer Projects is its commitment to personal responsibility in each project — "always working hands-on" — its sensitivity to adjusting resources, and its commitment to knowledge. The firm avoids wasting resources and does not skimp on expertise, always seeking the best combination of talent and tools to meet client needs.
Closing
Customer Projects offers a clear proposal for organizations seeking to improve internal and external experience through practical, human, and efficient solutions. It acts as a close consultant and, when appropriate, as an integrator with major firms to guarantee the required delivery and impact. No review yetBe the first to write one
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Services
3 services offered by Customer Projects
Description Mapeamos journeys y diseñamos soluciones UX pragmáticas y ajustadas a la realidad de la organización, combinando investigación y acción directa para impacto sostenible.Skills in Ergonomy (UX/UI) (1) Customer Journey Mapping
Learn more about Ergonomy (UX/UI)Description Diseñamos piezas gráficas centradas en cliente y empleado, con enfoque práctico y adaptado al contexto del proyecto, siempre trabajando en primera persona.Skills in Graphic Design (1) Customer Centric Design
Learn more about Graphic DesignDescription Diseñamos campañas experienciales centradas en cliente y empleado, combinando creatividad y pragmatismo para generar impacto medible y evitar esfuerzos innecesarios.Skills in Marketing (2) Experiential MarketingExperience Marketing
Learn more about Marketing
Team
2 members in Customer Projects's team
StorySomos Customer Projects, una consultoría estratégica nacida en Madrid en 2013. Desde el primer día trabajamos en primera persona: acompañamos a las organizaciones con compromiso directo, ajustando la búsqueda de personas y las soluciones de experiencia —tanto de cliente como de empleado— a las necesidades reales de cada proyecto. Nos mueve la claridad: cubrir lo que se necesita sin desperdiciar recursos y sin escatimar en conocimiento. Cuando un reto exige mayor estructura tecnológica o más recursos, nos asociamos con grandes firmas de consultoría para sumar capacidades sin perder nuestra cercanía. Cada proyecto es para nosotros una responsabilidad personal: estar presentes, elegir la combinación adecuada y garantizar que las soluciones encajen con la realidad de la organización.
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Contact
Contact details of Customer Projects
Details
- Headquarter11 Calle de Guzmán el Bueno, 28015 Madrid, España