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Grupo Extraordinaria

Alcala de Henares, Spain
Intelligent conversations, public and commercial solutions.
Who we are Grupo Extraordinaria is a company based in Alcalá de Henares (Spain) dedicated to the development of virtual assistants and chatbots based on artificial intelligence. Since 2017, they have combined pre‑trained models with specific adaptations for each client, ensuring that the technical solution meets real communication and service objectives. Services and experience The company uses advanced and robust NLP and machine learning development platforms to create conversational assistants. They offer a comprehensive service that includes joint tool selection, use case analysis, assistant persona design, and training. Additionally, they have pre‑built and pre‑trained solutions for governments, city councils, municipalities, and e‑commerce, each with over 1,000 fully customizable intents. Methodology Grupo Extraordinaria's approach is collaborative and pragmatic: they work side by side with the client to identify priorities, map conversational flows, and define the assistant's tone and personality. Starting from already trained models, they perform fine‑tuning, testing, and continuous improvements to ensure accuracy, coverage, and a consistent user experience. Differentiators Among their strengths are sector specialization (public administration and e‑commerce), the use of robust NLP/ML platforms, and customization capabilities: solutions with over a thousand intents that adapt to the client's context and operational needs. Their local presence in Spain and experience since 2017 provide solidity and knowledge of the institutional and commercial environment. Value and call to action Grupo Extraordinaria offers more than technology: it provides advice for choosing tools, goal‑oriented conversational design, and specific training for each case. If your organization wants to explore efficient and customizable virtual assistants for public services or digital commerce, you can count on a team that accompanies you from platform selection to operational deployment.
4 people in their team
Speaks English, Spanish
Sortlist member since 2025
Founded in 2017
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Services

3 services offered by Grupo Extraordinaria

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  • Description
    Desarrollo e integración de asistentes virtuales basados en NLP/ML: partimos de modelos pre‑entrenados, adaptamos más de 1.000 intents y entrenamos hasta alcanzar objetivos operativos.
    Skills in Artificial Intelligence (3)
    Virtual AssistantChatGPT ConsultingChatbots

    Learn more about Artificial Intelligence


  • Description
    Diseño de soluciones conversacionales innovadoras: analizamos casos de uso, definimos la persona del asistente y prototipamos pruebas para gobiernos y e‑commerce.
    Skills in Innovation (1)
    Intelligent Bot Development

    Learn more about Innovation


  • Description
    Implementación de chatbots móviles y APIs conversacionales: integramos la solución en canales móviles, ajustamos flujos y garantizamos una experiencia de usuario consistente.
    Skills in Mobile App (1)
    Chatbot Development

    Learn more about Mobile App

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Team

4 members in Grupo Extraordinaria's team

StoryEn Grupo Extraordinaria llevamos desde 2017 en Alcalá de Henares construyendo asistentes virtuales con una mezcla de rigor técnico y sentido práctico. Partimos de modelos pre‑entrenados y los adaptamos a cada necesidad real: analizamos casos de uso, desarrollamos la persona del asistente y lo entrenamos hasta que responde como debe. Trabajamos con las plataformas de NLP y machine learning más robustas y ofrecemos nuestra experiencia para elegir herramientas junto al cliente. Nuestras soluciones pre‑fabricadas se centran en gobiernos, ayuntamientos, municipios y e‑commerce, y cada una dispone de más de 1.000 intents personalizables. Nos motiva transformar conversaciones automáticas en interacciones útiles y cercanas.
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Details


  • Headquarter48 Calle Ávila, 28805 Alcalá de Henares, España