Kaizen
Kaizen | Salesforce Consulting for Manufacturing and Hospitality
Kaizen is a Salesforce consultancy that helps companies implement, evolve, and improve Salesforce adoption. We have been a Salesforce partner since 2011 and have worked on more than 300 projects since then. We work both on new implementations and, especially, with companies that already use Salesforce and need to adapt it to how their business operates today: processes that have changed, opportunities that are not up to date, forecasts prepared outside the CRM, parallel work in Excel, adoption issues, unreliable data, new integrations, or a platform that needs to evolve. Our services include Salesforce consulting, implementation, auditing, evolution and optimization, adoption, integrations, training, and outsourced Salesforce administration. We have particularly relevant experience in Manufacturing and Hospitality . In Manufacturing, we work with realities such as distributors, direct and indirect channels, influencers, projects, pipeline, forecasting, technical service, and integrations. In Hospitality, we support hotel groups and hospitality companies with Salesforce consulting, implementation, evolution, adoption, and integration projects. Our approach combines business knowledge, Salesforce expertise, and industry knowledge. The goal is for Salesforce to reflect the company’s actual processes, reduce manual work and parallel systems, and become a tool that Sales, Marketing, and Customer Service use regularly. 25 people in their team
Speaks Catalan, Spanish, Basque, French, English... See more
Sortlist member since 2023
Founded in 2010
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Services
5 services offered by Kaizen
Description Servicio de administración externalizada de Salesforce para empresas que necesitan soporte continuo sin asumir toda la gestión internamente. Nos ocupamos de la operativa recurrente, configuración, calidad de datos, documentación, mantenimiento y gestión de cambios para que Salesforce siga funcionando correctamente y acompañe las necesidades del negocio.
Learn more about Product ManagementDescription No description provided for this service.
Learn more about Software DevelopmentDescription No description provided for this service.
Learn more about Cloud ConsultingDescription Consultoría e implementación de email marketing sobre Salesforce Marketing Cloud. Ayudamos a equipos de Marketing a conectar sus datos con Salesforce, mejorar la segmentación, automatizar campañas y journeys y coordinar mejor el seguimiento de leads con Ventas. También revisamos y evolucionamos implementaciones existentes para reducir procesos manuales y adaptar Marketing Cloud a la forma real de trabajar del negocio.
Learn more about Email MarketingDescription Evolucionamos Salesforce para que siga el ritmo del negocio y se use de verdad. Revisamos procesos, automatizaciones, datos y forma de trabajo para detectar dónde el CRM ha dejado de encajar, reducir tareas manuales e incorporar nuevas capacidades cuando aportan valor. La innovación no termina en configurar Salesforce: trabajamos también la adopción para que los equipos integren los cambios en su día a día y no vuelvan a Excel o a procesos paralelos.
Learn more about Innovation
Team
25 members in Kaizen's team
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Contact details of Kaizen
Details
- HeadquarterCalle Girona, 161, Granollers, España