Find providers
What service?
What service?
Ratech cover
Ratech logo

Ratech

claimed-flag
Kyiv, Ukraine
Business process automation: AI agents, workflows and CRM integrations, live in weeks
Ratech is a business process automation agency for service businesses in the US, Canada and Europe. We study how work moves through a company, find where hours and money leak, and fix it with the simplest system that works: an automation, an AI agent, or a change in the process itself. Diagnostic first, then implementation Most teams already have the software they need. What eats their week is the manual layer between the tools: copying data between systems, chasing documents, rebuilding the same reports. We start from the workflow and pick the tools once we understand it. How we work 1. Research. We map the process step by step with the people who run it. 2. Diagnosis. We show where the hours go and which fixes pay back first. 3. Scope. We agree a fixed scope for the workflow that costs your team the most. 4. Build and handover. A working system in weeks (recent builds took 2 to 5), inside your tools. After handover it is yours, documented. What changes for our clients - Leads get answered and qualified on web chat, WhatsApp, Telegram and voice - Documents, invoices and follow-ups move without anyone chasing them - Data flows between CRM, project and finance tools without copy-paste Recent results - 325 hours a year back and zero pricing errors for a concrete-cutting contractor - 60 hours a month freed from invoice follow-up - Call-center load cut by more than half for a municipal utility - 11,000+ conversions tracked server-side for a healthcare advertiser whose pixel kept failing - A software company runs inbound sales with one person and an AI agent handling about 90% of the work Tools We work inside GoHighLevel, HubSpot, Pipedrive, ServiceFusion, ClickUp, Airtable, Notion and Google Workspace, and build with n8n, Make, Claude and GPT models, TypeScript, Python and PostgreSQL. Start with a free process review: a 30-minute call where we map one workflow and tell you what is worth automating and what is not.
17 people in their team
Speaks English
12 projects in their portfolio
Sortlist member since 2026
Founded in 2024
No review yetBe the first to write one

Services

5 services offered by Ratech

Service name
Experience level
Related reviews
Starting from
  • Description
    AI agents and AI steps inside business processes for service businesses in the US and Europe. We build agents that answer and qualify leads on web chat, WhatsApp, Telegram and voice, and add AI where your team reads, drafts and routes by hand: document intake, estimates, replies, handoffs. How we work: we map the process with the people who run it, pick the step where AI pays back first, ship a working version in weeks inside the tools you already use, and hand it over documented. If a plain automation does the job, we build that instead. Results: call-center load cut by more than half for a municipal utility; inbound sales run by one person and an agent handling about 90% of the work.
    Skills in Artificial Intelligence (17)
    AI DevelopmentChatbot DevelopmentNatural Language ProcessingVirtual AssistantVirtual ReceptionistAI ExpertiseWhatsApp IntegrationCognitive ComputingChatGPT ConsultingAI Strategy+7
    Works in Artificial Intelligence (7)
    Placement tracking for a recruiter: same-day paperwork, 6 hires saved - Artificial Intelligence
    Client reporting automation: reports out by the 3rd, not the 8th–9th - Artificial Intelligence
    Client onboarding for a video studio: 14 hours down to 3 - Artificial Intelligence
    Presale pipeline: first estimate draft in under an hour, not days - Artificial Intelligence
    Clients in Artificial Intelligence (4)
    Tech recruitment agency (confidential)Human Resources | international
    Marketing agency for home-services contractors (confidential)Marketing & Advertising | national
    LevtoneMedia | national
    Software outsourcing company (confidential)Software & Computer Services | international
    Learn more about Artificial Intelligence
  • Description
    Business process automation for teams that run on spreadsheets, email and copy-paste between systems. We map how the process runs today, measure where the hours go, and replace the manual steps with workflows on n8n, Make and custom code: invoice follow-ups, estimates, document intake, reporting and data collection. Each workflow is scoped to one process, goes live in weeks and stays yours after handover. Results: 325 hours a year back for a concrete-cutting contractor; 60 hours a month freed from invoice follow-up; property research down to 2 to 3 minutes per property across 6 counties.
    Skills in Innovation (8)
    Digital TransformationRobotic Process AutomationInnovation ConsultingDigital Process AutomationTask AutomationOperations ConsultingBusiness ConsultingCRM automation
    Works in Innovation (10)
    SEO metrics pipeline for an agency: no paid API subscriptions needed - Innovation
    GoHighLevel relationship sync for 1,600+ contacts: no double entry - Innovation
    Auction property research automation: 2–3 minutes per property - Innovation
    Placement tracking for a recruiter: same-day paperwork, 6 hires saved - Innovation
    Clients in Innovation (4)
    WebpromoMarketing & Advertising | national
    Medicare insurance agency (confidential)Insurance | national
    Real estate investor (confidential)Real Estate | national
    Tech recruitment agency (confidential)Human Resources | international
    Learn more about Innovation
  • Description
    Integrations and custom logic that connect the business systems you already pay for. We build CRM integrations in GoHighLevel, HubSpot, Pipedrive and ServiceFusion, API integrations between CRM, finance and project tools, and small internal tools where nothing off the shelf fits. We start from how data should move through the process, then write the code. Results: two-way contact relationships in GoHighLevel for a Medicare agency, built for 50,000 contacts; invoice follow-up down to one click for a construction service company.
    Skills in Software Development (11)
    CRM ConsultingHubSpot IntegrationIntegrationPython DevelopmentReact DevelopmentPostgreSQL DevelopmentNode Js DevelopmentAPI DevelopmentRest API DevelopmentSystems Integration+1
    Works in Software Development (6)
    GoHighLevel relationship sync for 1,600+ contacts: no double entry - Software Development
    Auction property research automation: 2–3 minutes per property - Software Development
    Invoice follow-up automation for a contractor: 60 hours a month freed - Software Development
    Server-side conversion tracking: 11,000+ events for a healthcare brand - Software Development
    Clients in Software Development (4)
    Medicare insurance agency (confidential)Insurance | national
    Real estate investor (confidential)Real Estate | national
    Core&SawConstruction | national
    Online healthcare provider (confidential)Hospitals & Healthcare | national
    Learn more about Software Development
  • Description
    Tracking and analytics that marketing and sales teams can trust. We audit how conversions, leads and payments are recorded today, close the gaps with server-side tracking and clean event data, and collect the numbers from ad platforms, SEO tools and the CRM into one database with reports on top. Results: 11,000+ conversion events tracked server-side and 9,300+ payments captured in about two months for a healthcare advertiser whose pixel kept failing, including a seven-day gap restored; SEO metrics collected without paid API subscriptions.
    Skills in Web analytics/Big data (4)
    Marketing AutomationConversion TrackingWeb Analytics Big DataGoogle Analytics Consulting
    Works in Web analytics/Big data (3)
    SEO metrics pipeline for an agency: no paid API subscriptions needed - Web analytics/Big data
    Server-side conversion tracking: 11,000+ events for a healthcare brand - Web analytics/Big data
    Client reporting automation: reports out by the 3rd, not the 8th–9th - Web analytics/Big data
    Clients in Web analytics/Big data (3)
    WebpromoMarketing & Advertising | national
    Online healthcare provider (confidential)Hospitals & Healthcare | national
    Marketing agency for home-services contractors (confidential)Marketing & Advertising | national
    Learn more about Web analytics/Big data
  • Description
    Data collection and reporting for teams that rebuild the same reports by hand every month. We trace where the numbers come from, connect the sources (CRM, ad platforms, SEO tools, payments) into one database, and automate the reports on top of it. We also fix broken tracking with server-side conversion events when the browser pixel fails. Results: client reports out by the 3rd of the month instead of the 8th or 9th for a marketing agency; 11,000+ conversions tracked server-side for a healthcare advertiser; SEO metrics collected without paid API subscriptions.
    Skills in Data Consulting (7)
    Business IntelligenceData AnalyticsData VisualizationDashboard DesignMonthly ReportingCRM reportingData engineering
    Works in Data Consulting (3)
    SEO metrics pipeline for an agency: no paid API subscriptions needed - Data Consulting
    Server-side conversion tracking: 11,000+ events for a healthcare brand - Data Consulting
    Client reporting automation: reports out by the 3rd, not the 8th–9th - Data Consulting
    Clients in Data Consulting (3)
    WebpromoMarketing & Advertising | national
    Online healthcare provider (confidential)Hospitals & Healthcare | national
    Marketing agency for home-services contractors (confidential)Marketing & Advertising | national
    Learn more about Data Consulting
In need of one of those services?

Ask Ratech for a quote and get a reply in no time.

Team

17 members in Ratech's team

Ratech cover
StoryRatech is run by three partners: Alex Zhytnykov (CEO), Rostislav Voitsekhovskyi (COO) and Andrey Boyko (CTO). Every project starts with a call about one real workflow, and every system we build is handed over documented, so it keeps working without us.
Easily get in touch with Ratech’s team

Send them a message and get a reply in no time.

Reviews

No review for Ratech yet

Worked with Ratech?

Share your experience with us.

Write a review

Contact

Contact details of Ratech

Details

  • HeadquarterIvana Fedorova Street, 2а, Kyiv, Ukraine