SupportYourApp
An Intelligent Support-as-a-Service Company With a Focus on a Tech Industry
SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. We offer omnichannel, scalable support tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant solutions, SupportYourApp delivers a smart alternative to traditional providers. This enables our clients to reduce operational costs, boost CSAT, and focus on growing their business while we manage their support. Why Companies Outsource Their Customer Support to Us: Over 16 years of experience Over 1300 professionals on a team Over 60 operational languages PCI/DSS Certified Level L1 and Level L2 Service Provider ISO/IEC 27001 certification GDPR-, CCPA-, and HIPAA-compliance Refined processes of onboarding, learning, and human development Customer-focused consultants with exceptional language skills We Offer a Wide Range of Services, Including: Customer support (Front desk, Tier 1) Technical support services (Tier 1-3) IT support services Social media customer services CX services AI-powered support teams System setup and Integration Reception desk services Back-office services (data entry, content moderation & enrichment) KYC & ID verification Data annotation Whether it’s live chat, or email, or call center outsourcing, we don’t believe in one-size-fits-all solutions. Instead, we take a personalized approach, recognizing that every client has unique business needs. Our team creates a tailored plan designed to address those needs and support our clients in reaching their goals. We support. You grow. AI scales it all. 1200 people in their team
Speaks English, Spanish, German, French, Portuguese... See more
2 projects in their portfolioWorks remotely across the globe
Sortlist member since 2025
Founded in 2010
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Services
2 services offered by SupportYourApp
Description We have experience providing customer care outsourcing services to 250+ clients in more than 30 countries across SaaS, healthcare, fintech, eCommerce, gaming, retail, and other industries. Companies like MacPaw, Whitebit, Softorino, and Happeo choose to work with us. We Offer a Wide Range of Services, Including: - Customer support (Front desk, Tier 1) - Inbound call center services - Technical support services (Tier 1-3) - IT support services - Social media customer services - CX services - AI-powered support teams - System setup and Integration - Reception desk services - Back-office services (data entry, content moderation & enrichment) - KYC & ID verification - Data annotation - Staff augmentation (web & software developers, UX/UI designers, QA)Skills in Data Consulting (15) Data EntryCall CenterAnswering ServiceBack Office OutsourcingCustomer SupportCustomer ServiceBusiness Process Outsourcing (BPO)AI Customer ServiceInbound Call CenterCustomer Support Outsourcing+5Works in Data Consulting (2) Clients in Data Consulting (2) KurzgesagtMediaFlibcoTransportation | international
Learn more about Data ConsultingDescription We have experience providing customer care outsourcing services to 250+ clients in more than 30 countries across SaaS, healthcare, fintech, eCommerce, gaming, retail, and other industries. Companies like MacPaw, Whitebit, Softorino, and Happeo choose to work with us. We Offer a Wide Range of Services, Including: - Customer support (Front desk, Tier 1) - Inbound call center services - Technical support services (Tier 1-3) - IT support services - Social media customer services - CX services - AI-powered support teams - System setup and Integration - Reception desk services - Back-office services (data entry, content moderation & enrichment) - KYC & ID verification - Data annotation - Staff augmentation (web & software developers, UX/UI designers, QA)Skills in Digital Strategy (10) Call CenterVirtual AssistantVirtual ReceptionistCustomer SupportCustomer ServiceBusiness Process Outsourcing (BPO)AI Customer ServiceInbound Call CenterDigital MarketingWeb Marketing
Learn more about Digital Strategy
Team
1200 members in SupportYourApp's team
StorySupportYourApp started as an in-house customer support department and grew into an independent business with Daria as the CEO in just 3 years. Originally founded in Kyiv, Ukraine, today SupportYourApp is an international company featured on the TOP customer support providers in the world list.
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Contact details of SupportYourApp
Details
- Headquarter221 West 10th Street 4th floor suite 122, Wilmington, DE 19801, USA