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User Intelligence Customer Experience Company

Amsterdam, Netherlands
Research-led design for online experiences people love.
User Intelligence is a customer experience company founded in 2002 in Aa, Netherlands. It was formed by the merger of a research company, a design studio and an online consultancy to focus on improving online touch-points. Core services : research, design and online consultancy aimed at optimising customer journeys and digital interactions. Approach : multidisciplinary teams integrate customer, business and online perspectives to generate actionable insights and practical solutions grounded in evidence. Why choose them : a passionate group of professionals who prioritise people and deliver pragmatic recommendations that balance user needs with business objectives. They collaborate closely with organisations to translate understanding into better online experiences.
16 people in their team
Speaks English, Dutch
Sortlist member since 2025
Founded in 2002
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Services

2 services offered by User Intelligence Customer Experience Company

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  • Description
    We deliver research-led UX and UI design, combining qualitative and quantitative insights into pragmatic, evidence-based online experiences that align user needs with business goals.
    Skills in Ergonomy (UX/UI) (2)
    User ResearchUser Experience

    Learn more about Ergonomy (UX/UI)


  • Description
    We craft user-centric graphic design for digital touch-points, turning research insights into clear visual systems that support usability and business objectives.
    Skills in Graphic Design (1)
    User Centric Design

    Learn more about Graphic Design

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Team

16 members in User Intelligence Customer Experience Company's team

StoryWe started in 2002 in Aa, Netherlands, when three disciplines—research, design and online consultancy—came together with a shared conviction: better products begin with real people. From day one we’ve been a small, curious team obsessed with how people interact with online technology. We combine qualitative and quantitative research, thoughtful design and pragmatic online strategy to surface insights that matter. Along the way we’ve wrestled with messy data, tight deadlines and complex stakeholder needs, yet those challenges sharpen our approach. Today we help organizations improve customer experience at online touch-points by translating customer perspectives into concrete, business-minded solutions. We still love the moment a stubborn problem becomes a simple, human-centered experience.
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Contact

Contact details of User Intelligence Customer Experience Company

Details


  • Headquarter6 De Ruijterkade, 1013AA Amsterdam, Nederland