﻿{"id":1121,"date":"2020-07-31T18:50:35","date_gmt":"2020-07-31T16:50:35","guid":{"rendered":"https:\/\/www.sortlist.co.uk\/blog\/?p=1121"},"modified":"2023-07-20T11:03:54","modified_gmt":"2023-07-20T09:03:54","slug":"social-media-manager","status":"publish","type":"post","link":"https:\/\/www.sortlist.co.uk\/blog\/social-media-manager\/","title":{"rendered":"What \u201cThe Office\u201d Can Teach You About Being A Social Media Manager"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">If you\u2019re familiar with the US series \u201cThe Office,\u201d then you probably know Michael Scott. He\u2019s the main character of the show as a paper company\u2019s regional director. The series is shown as a kind of docu-fiction about the daily lives of the employees. In this article, let\u2019s take a look closer at this show and what it can teach you about being a <\/span><a href=\"https:\/\/www.sortlist.co.uk\/social-media\/united-kingdom-gb\"><span style=\"font-weight: 400;\">social media manager<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1122\" src=\"https:\/\/blog-new.sortlist.com\/wp-content\/uploads\/2020\/07\/the-office.gif\" alt=\"Michael Scott of The Office series - he can be a social media manager\" width=\"500\" height=\"230\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/the-office.gif 500w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/the-office-50x23.gif 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/the-office-288x132.gif 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/the-office-339x156.gif 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/the-office-373x172.gif 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/the-office-478x220.gif 478w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">One thing about \u201cThe Office\u201d is that if the series has been made in more recent times, there would be another character who is a social media manager. With how things have changed in building networks, advertising, and communication, businesses will find it very difficult to compete without having an <\/span><a href=\"https:\/\/www.sortlist.co.uk\/branding\/united-kingdom-gb\"><span style=\"font-weight: 400;\">online presence on social media platforms<\/span><\/a><span style=\"font-weight: 400;\"> like Facebook and Twitter.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s try to imagine that the paper company in \u201cThe Office\u201d has an actual social media manager called Jack. We\u2019ll look into some of the best practices that Jack implements to help the company in its digital marketing efforts. For this, the daily objective will be to create strong relationships with the audience so that the company is more visible and credible.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What is a Social Media Manager?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Before we can appreciate the importance of a social media manager, let\u2019s first ask crucial questions such as, \u201cwhat does a social media manager do?\u201d You see, the job is not simply about <\/span><a href=\"https:\/\/www.sortlist.co.uk\/copywriting\/united-kingdom-gb\"><span style=\"font-weight: 400;\">posting content on social media<\/span><\/a><span style=\"font-weight: 400;\"> platforms.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The social media manager\u2019s responsibilities include the management of both tasks and people. The person in charge of this role needs to be able to juggle managing tasks at the same time. He or she should also lead a small team or a big team, depending on the company\u2019s size.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And then when it comes to the media, it\u2019s not enough to be just one of the average users of social networks. The social media manager role requires one to have knowledge and understanding of the subtleties of each platform. It is important so that the company can truly stand out.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Lastly, the social aspect is most vital of all. Media is no longer about just providing information to people. We have a natural tendency to form groups; that\u2019s what we see in many social media platforms. People of similar interests from all parts of the world interact with each other online.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Why Use Social Media Marketing Strategies?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Social relationships online are just as important as the actual ones. That\u2019s why people still expect that there is just as much sincerity in their interaction with one another. This is one of the crucial facts that the best social media manager has to keep in mind.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When communicating online, the goal is to create a real bond of trust so that a lasting relationship may be formed and nurtured. Businesses who want to <\/span><a href=\"https:\/\/www.sortlist.co.uk\/advertising\/united-kingdom-gb\"><span style=\"font-weight: 400;\">strengthen their social media presence<\/span><\/a><span style=\"font-weight: 400;\"> need to get ready to be invested in this because that\u2019s how they can build trust, loyalty, and grow their client base.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the information that we now have about what it means to be a social media manager and how valuable this role is for a company, businesses ought to think about making the most of social media marketing strategies.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1124\" src=\"https:\/\/blog-new.sortlist.com\/wp-content\/uploads\/2020\/07\/apple-applications-apps-cell-phone-607812-scaled.jpg\" alt=\"social media platforms on a smartphone\" width=\"2560\" height=\"1707\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-scaled.jpg 2560w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-768x512.jpg 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-1536x1024.jpg 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-2048x1365.jpg 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-50x33.jpg 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-288x192.jpg 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-576x384.jpg 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-339x226.jpg 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-678x452.jpg 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-373x249.jpg 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-746x497.jpg 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-691x461.jpg 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-1382x921.jpg 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-973x649.jpg 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-1946x1297.jpg 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-1048x699.jpg 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-478x319.jpg 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-956x637.jpg 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-516x344.jpg 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-1032x688.jpg 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-680x453.jpg 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/apple-applications-apps-cell-phone-607812-1360x907.jpg 1360w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Companies can start by tapping the right partners who can offer the best solutions. With Sortlist, we can help you in <\/span><a href=\"https:\/\/www.sortlist.co.uk\/how-it-works\/client\"><span style=\"font-weight: 400;\">choosing the best social media marketing agencies<\/span><\/a><span style=\"font-weight: 400;\"> that will be most suitable for your needs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For you to further appreciate the vital role of having a social media manager in your company, let\u2019s jump right to our example, Jack, the new social media manager of the paper company in \u201cThe Office.\u201d<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Defining the Target Audience<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">One of the most important social media manager skills to have is the ability to identify the target audience. Before you can even think about what to say, know first who you\u2019re planning to talk to. If you don\u2019t do this, then it would be like speaking in a busy street where no one is paying attention. Your strategy will not be effective when done this way.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, the first thing that Jack has to do would be to know his audience as much as possible. Here are the possible questions that Jack can ask:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Who are the current customers of the company?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Who is most likely going to be future customers?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What age group do they belong to?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What is their location?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How much do they earn and how much do they spend?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What is their status?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What are their interests?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">By asking these questions, Jack is trying to create buyer personas. Each persona will have its own needs, and that\u2019s what Jack wants to fulfill. Jack first has to know such pieces of information first so that he can meet the target audiences\u2019 expectations.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Since Jack is working for a paper company, the target audiences are those who most likely use paper every day. Here are some of the buyer personas that Jack was able to create:<\/span><\/p>\n<h3><b>The Secretary<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">This buyer persona is the secretary of a small business. The secretary makes it a point that all printers in the office have plenty of papers in them. She uses paper, too, to print her daily reports, invoices, as well as other important documents for the company. She\u2019s going to need A4 paper of medium quality, and she\u2019s going to need a steady supply throughout the year.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1126\" src=\"https:\/\/blog-new.sortlist.com\/wp-content\/uploads\/2020\/07\/women-typing-on-the-notebook-6168-1-scaled.jpg\" alt=\"social media manager on Facebook\" width=\"2560\" height=\"1707\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-scaled.jpg 2560w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-768x512.jpg 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-1536x1024.jpg 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-2048x1365.jpg 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-50x33.jpg 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-288x192.jpg 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-576x384.jpg 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-339x226.jpg 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-678x452.jpg 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-373x249.jpg 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-746x497.jpg 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-691x461.jpg 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-1382x921.jpg 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-973x649.jpg 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-1946x1297.jpg 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-1048x699.jpg 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-478x319.jpg 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-956x637.jpg 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-516x344.jpg 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-1032x688.jpg 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-680x453.jpg 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/women-typing-on-the-notebook-6168-1-1360x907.jpg 1360w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<h3><b>The Supermarket Representative<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The second buyer persona that Jack has created is the representative of a big supermarket brand. His role includes restocking the school supplies department. The papers that he will need will be of varying sizes and qualities. The volume of orders will be especially high when school starts, but it will be low for the other times of the year.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With these two buyer personas that Jack has created, he will need to adapt the content that he will create and publish. Apart from that, Jack also has to think about which communication channels to use, as well as the best tone that will be fitting for the different personas. Jack has to plan well because these two personas are quite different from each other.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Mastering the Different Social Media Platforms<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Now that Jack knows his target audience and their needs, the next step is to find out which social network platforms they spend their time on the most. Once Jack knows this, then it will reduce his workload. It means that he doesn\u2019t have to publish content everywhere since he can focus on a couple of platforms that his ideal customers use more often.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you ask yourself what to look for in a social media manager, you\u2019d want to hire one who knows how to use all social media platforms. This way, the social media manager can choose which ones are the most appropriate avenues to publish content for the target audience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Jack will most likely choose LinkedIn so that he can increase the B2B sales for the paper company. He may also use Facebook so that he can connect with private customers and <\/span><a href=\"https:\/\/www.sortlist.co.uk\/content-marketing\/united-kingdom-gb\"><span style=\"font-weight: 400;\">share informational content<\/span><\/a><span style=\"font-weight: 400;\"> that has to do with paper such as recycling.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1127\" src=\"https:\/\/blog-new.sortlist.com\/wp-content\/uploads\/2020\/07\/photo-of-laptop-near-plant-927629-scaled.jpg\" alt=\"social media marketing strategies for Facebook\" width=\"2560\" height=\"1696\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-scaled.jpg 2560w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-768x509.jpg 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-1536x1017.jpg 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-2048x1356.jpg 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-50x33.jpg 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-288x191.jpg 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-576x382.jpg 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-339x225.jpg 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-678x449.jpg 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-373x247.jpg 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-746x494.jpg 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-691x458.jpg 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-1382x915.jpg 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-973x644.jpg 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-1946x1289.jpg 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-1048x694.jpg 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-478x317.jpg 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-956x633.jpg 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-516x342.jpg 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-1032x684.jpg 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-680x450.jpg 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/photo-of-laptop-near-plant-927629-1360x901.jpg 1360w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">How to Set SMART Goals for the Strategy<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">SMART goals work really well for most fields, including digital marketing. For this next step, Jack has to set Specific, Measurable, Attainable, Relevant, and Time-bound goals. In doing this, Jack has to have a precise strategy for each social network.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">He can use LinkedIn to make professional connections. On Facebook and Instagram, he can use it in the private sphere. The objectives and strategies may vary depending on the platform that Jack will use.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, Jack now decides to make the customers as brand ambassadors. In order to increase the comments, likes, and mentions, Jack posts content every week. He makes sure that the content is interesting and sometimes, even a bit controversial so as to draw attention. Of course, this is only done sparingly because the content must provide real value to the customers.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Keeping an Eye on Competitors<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">On social media platforms, Jack can chat with customers and potential customers. However, these people are also being targeted by the competitors of his company. While some businesses are okay without having an active online presence, Jack thinks it\u2019s best to assume that the competition is targeting the same audiences that he\u2019s reaching out to.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Jack doesn\u2019t take this as bad news because first, the competition is both a benchmark as well as a source of inspiration. By knowing more about the competitors, Jack can keep up with the latest strategies that they are using and whether they\u2019re working well. He then improves on those tactics so that he can create and implement a more effective one.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another reason why hire a social media manager like Jack is that he can <\/span><a href=\"https:\/\/www.sortlist.co.uk\/data-consulting\/united-kingdom-gb\"><span style=\"font-weight: 400;\">observe and analyse<\/span><\/a><span style=\"font-weight: 400;\"> the company\u2019s competition. These are valuable tools that Jack can use to determine the best practices. Since Jack is a creative and resourceful person, he can recognise good ideas when he sees them.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1128\" src=\"https:\/\/blog-new.sortlist.com\/wp-content\/uploads\/2020\/07\/abstract-board-game-bundle-business-267355-scaled.jpg\" alt=\"Scrabble letters representing getting reactions on social media\" width=\"2560\" height=\"1710\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-scaled.jpg 2560w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-768x513.jpg 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-1536x1026.jpg 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-2048x1368.jpg 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-50x33.jpg 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-288x192.jpg 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-576x385.jpg 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-339x226.jpg 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-678x453.jpg 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-373x249.jpg 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-746x498.jpg 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-691x462.jpg 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-1382x923.jpg 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-973x650.jpg 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-1946x1300.jpg 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-1048x700.jpg 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-478x319.jpg 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-956x639.jpg 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-516x345.jpg 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-1032x689.jpg 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-680x454.jpg 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/abstract-board-game-bundle-business-267355-1360x909.jpg 1360w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Instead of reinventing the wheel, Jack saves a lot of time as a social media manager because he looks for the best formula, improves them, and then integrates them into his existing social media marketing strategy.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Secondly, by knowing more about the competitors, Jack gains insights into what the target audiences think about the competitor brand. Jack can diligently monitor this so that whenever he interacts with the audience, he can quickly react whenever problems arise. He can answer questions and resolve issues. Jack may even seize an opportunity whenever it presents itself.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How to Choose the Tone for Your Content<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When you hire a social media manager, you want to make sure that he or she is also great at producing the right content for the target audience. As for Jack, since he works for a company that sells paper products to both businesses and individuals, he has to adjust the tone he will use for the content.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In general, the tone has to convey the company\u2019s values of efficiency and professionalism. But as Jack learns from his manager, Michael Scott, he also knows that putting a touch of humour in the content will be more appealing to his audience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another thing that Jack has to take into consideration is the geographic location he\u2019s in. Jack works in Scranton, Pennsylvania. Therefore, he has to adjust the tone for that particular location. What works for California, with its cultural and social allusions, may not work as well in Pennsylvania.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Jack\u2019s objective is to be able to create a genuine bond with the audience as well as nurture it. As an effective social media manager, Jack is attentive and knows how to respond quickly to customers. In his interactions, he makes it a point to maintain kindness and sincerity.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1129\" src=\"https:\/\/blog-new.sortlist.com\/wp-content\/uploads\/2020\/07\/lg-smartphone-instagram-social-media-35177-scaled.jpg\" alt=\"content planning for Instagram marketing\" width=\"2560\" height=\"1707\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-scaled.jpg 2560w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-768x512.jpg 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-1536x1024.jpg 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-2048x1365.jpg 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-50x33.jpg 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-288x192.jpg 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-576x384.jpg 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-339x226.jpg 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-678x452.jpg 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-373x249.jpg 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-746x497.jpg 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-691x461.jpg 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-1382x921.jpg 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-973x649.jpg 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-1946x1297.jpg 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-1048x699.jpg 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-478x319.jpg 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-956x637.jpg 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-516x344.jpg 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-1032x688.jpg 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-680x453.jpg 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/lg-smartphone-instagram-social-media-35177-1360x907.jpg 1360w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The social media manager also knows that his audiences are going to look for unique and interesting pieces of content. That\u2019s why Jack won\u2019t simply post the same content on various social media platforms. Instead, each content will be made specifically for the audience on a particular social network to get the maximum effect.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Always keep in mind that social networks are home to virtual communities. The communication that you do is not a one-way street. Internet users know how to speak their minds and can very well decide for themselves. The goal of the social media manager is for the users to react to the posts, share them, and interact with the brand and other customers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Dialogue is the key to good communication. Even if the conversations are made in a virtual space, there are still two human beings at the end of each line who are communicating with one another. Online dialogues are just as important as real-life ones, especially that they bring in real results for the company.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Creating a Content Calendar<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">For Jack to have these conversations with the target audience, he has to determine the time when most of the users are present on the social media platform. There are two points to doing this. The first one is that by knowing the target audiences, Jack can determine their preferred platform. And second, Jack will know the best time to post content on a particular platform.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the social media manager posts too frequently, the audience may become disinterested in what the brand is trying to say. So, posting too much on all social networks can actually backfire. That\u2019s why it\u2019s vital to have strategies and plans for posting content on social networks.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The posts should appear at the right time regularly. Of course, there should still be some room for spontaneity to spark interest in the audience. If the post is interesting enough, then it could turn viral, which boosts the visibility of the brand. This should be part of the strategy, as well. The posts shouldn\u2019t be monotonous because they certainly wouldn\u2019t compel the audience to react to them.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1130 size-full\" src=\"https:\/\/blog-new.sortlist.com\/wp-content\/uploads\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-scaled.jpg\" alt=\"content calendar for social media marketing\" width=\"2560\" height=\"1708\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-scaled.jpg 2560w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-768x512.jpg 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-1536x1025.jpg 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-2048x1367.jpg 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-50x33.jpg 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-288x192.jpg 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-576x384.jpg 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-339x226.jpg 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-678x452.jpg 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-373x249.jpg 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-746x498.jpg 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-691x461.jpg 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-1382x922.jpg 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-973x649.jpg 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-1946x1298.jpg 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-1048x699.jpg 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-478x319.jpg 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-956x638.jpg 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-516x344.jpg 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-1032x689.jpg 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-680x454.jpg 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/grey-apple-keyboard-and-grey-ipad-196650-1360x907.jpg 1360w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">As for Jack, his idea is to post content regularly. The time when these posts are published depends on the social network where he will publish the content. So, for example, LinkedIn is often used during office hours. Facebook, on the other hand, is used during leisure time.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Each platform has its own statistics and tools for analysis. These will be very useful for social media managers when it comes to knowing what time their target audiences are present as well as how long they stay on the social media platform. If Jack knows this, then he can make adjustments to the content accordingly.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are also planning tools that Jack can use for publication such as Hootsuite. By automating tasks, Jack has more free time which he can use to study the latest trends in social media marketing and how to better interact with the target audiences.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How to Analyse the Results<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">No one becomes an expert in social media marketing instantly. Certainly, there will be plenty of trials and errors along the way. However, if these can be analysed correctly, then they can be taken as experiences gained rather than failures.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By <\/span><a href=\"https:\/\/www.sortlist.co.uk\/web-analytics\/united-kingdom-gb\"><span style=\"font-weight: 400;\">analysing the results<\/span><\/a><span style=\"font-weight: 400;\"> of the strategies used, it will become possible to evaluate important things such as which pieces of content did the audiences reacted to the most? Among the social networks, which ones generated the most interactions? How much time was invested on each social media platform? These are crucial questions to ask.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you answer these questions, you can then interpret your ROI correctly. Try to go beyond getting a simple financial analysis of your ROI. You also need to consider the return on expectations. By this, you should go back to your objectives and see if they were achieved.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another thing to consider is the return on commitments. This is about the actions that made it possible for you to achieve your objectives. So, what you\u2019ll get would not just be an analysis of your financial investment but also of the visibility and traffic that you\u2019ve gained.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For Jack to get the various statistics, he uses tools such as Google Analytics. Tools like this are important when it comes to improving the strategies that worked. Jack doesn\u2019t just move forward without carefully planning the next steps and learning from the past strategies. Doing so would be an awful waste of both time and money.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1131\" src=\"https:\/\/blog-new.sortlist.com\/wp-content\/uploads\/2020\/07\/black-samsung-tablet-computer-106344-scaled.jpg\" alt=\"social media marketing analytics\" width=\"2560\" height=\"1709\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-scaled.jpg 2560w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-768x513.jpg 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-1536x1025.jpg 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-2048x1367.jpg 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-50x33.jpg 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-288x192.jpg 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-576x385.jpg 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-339x226.jpg 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-678x453.jpg 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-373x249.jpg 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-746x498.jpg 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-691x461.jpg 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-1382x923.jpg 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-973x650.jpg 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-1946x1299.jpg 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-1048x700.jpg 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-478x319.jpg 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-956x638.jpg 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-516x344.jpg 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-1032x689.jpg 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-680x454.jpg 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-samsung-tablet-computer-106344-1360x908.jpg 1360w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s why it\u2019s also advisable to find the right marketing partner who can help you reach your goals. When you choose a communications agency, you will have someone to collaborate with, and the best part is that they\u2019re already experts in social media marketing. You don\u2019t have to start from scratch for you to plan and implement strategies for marketing.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A reality about selecting an agency is that it can be time-consuming as well as confusing because of the numerous options available. You need to be sure that the agency you choose is the best one to fulfil the needs of your business. That\u2019s why with Sortlist, you don\u2019t have to waste time. We will give you the best selection of agencies that will be most suited for you.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Takeaway<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Now, going back to Jack, the social media manager. He has identified two buyer personas for the paper company. One is the secretary of a small business, and the other is a representative or a huge supermarket brand.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The secretary was able to discover the paper company while she was having her lunch. She\u2019s quite keen on the environment so when she saw the video about paper recycling, which was posted on Friday at 1 PM, it sparked her interest in the company. Such targeted content, when posted at the right time, can definitely bring in a new client to the paper company.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As for the representative, he got in touch with the paper company through LinkedIn at 10 AM on Monday. Every year, he searches for the best paper suppliers so he can restock the supply for his department. He noticed a visually appealing professional post that offers a wide variety of paper products.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When the representative contacted the paper company, Jack was quick to respond. This made a good impression on this potential customer. Over the years, Jack is able to <\/span><a href=\"https:\/\/www.sortlist.co.uk\/public-relations\/united-kingdom-gb\"><span style=\"font-weight: 400;\">nurture the relationship<\/span><\/a><span style=\"font-weight: 400;\"> he has with the representative. Jack regularly updates the page of the paper company and carefully adapts to the changes that come with time.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now we know why Michael Scott hired Jack to be the social media manager of the company. It\u2019s because Jack understands that social networking has changed, and therefore, the strategies on how to connect and interact with the audience have to change as well.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When Jack set up his digital communication strategy, he was able to fully realise the words \u201csocial\u201d and \u201cnetwork.\u201d Jack was able to use the specifics of each social media platform and make the most of them. He created and nurtured lasting relationships with both current and potential customers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Since Jack understands his audiences, he was also able to guess what their expectations were. Doing so allowed him to offer potential clients customised services. It\u2019s not enough to have great products or services; gaining the loyalty of the client base is also very important. It all starts with good communication and nurturing the relationship with your target audiences.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What does a social media manager do? 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