﻿{"id":1145,"date":"2020-07-22T08:00:48","date_gmt":"2020-07-22T06:00:48","guid":{"rendered":"https:\/\/www.sortlist.co.uk\/blog\/?p=1145"},"modified":"2023-08-23T10:58:42","modified_gmt":"2023-08-23T08:58:42","slug":"communication-plan","status":"publish","type":"post","link":"https:\/\/www.sortlist.co.uk\/blog\/communication-plan\/","title":{"rendered":"The Ultimate Guide On How To Make A Communication Plan"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Having a communication plan for your company is necessary, crucial, and beneficial.\u00a0 You\u2019ll soon learn the reasons why this is so as we go through this ultimate guide.\u00a0 We&#8217;ll also go over the crucial elements of a communication plan in order for it to succed.\u00a0 There will be plenty of references to make sure that anything technical can be easily understood. Let\u2019s start with the first one!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the Prison Break series, there\u2019s a man who makes a crazy plan just to get his brother out of prison. The story revolves around that plan. Without it, it would just take one episode to tell the story. The reason why the series is so successful is because of how much that plan has been developed by the writers of the show, keeping viewers hooked on what\u2019s going to happen next.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whether you\u2019re a communications manager, brand manager, or marketing director, you\u2019re going to need a plan so that you can achieve the goals that you have for the company. For example, you may want to <\/span><a href=\"https:\/\/www.sortlist.co.uk\/branding\/london-england-gb\"><span style=\"font-weight: 400;\">increase brand awareness<\/span><\/a><span style=\"font-weight: 400;\">, see to it that the company is in line with its identity and brand image, or even tackle something huge like rebranding.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In <\/span><a href=\"https:\/\/www.sortlist.co.uk\/design\/london-england-gb\"><span style=\"font-weight: 400;\">developing a communication plan<\/span><\/a><span style=\"font-weight: 400;\">, keep in mind the words of Nicolas Boileau who was a 17th-century French man of letters, \u201cwhat is well conceived is clearly stated, and the words to say it come easily.\u201d The logic behind this statement is something that ought to be adopted when it comes to creating a communication plan.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before you even start developing your plan, the first important step is to understand what it\u2019s all about. You also have to understand the purpose of a communication plan. Only when you understand completely what the plan is will you be able to use it efficiently and effectively.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What is a Communication Plan?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A communication plan is a tool that enables you to reach your business goals. This is possible through strategies that include <\/span><a href=\"https:\/\/www.sortlist.co.uk\/email-marketing\/united-kingdom-gb\"><span style=\"font-weight: 400;\">sending messages to a clearly defined audience<\/span><\/a><span style=\"font-weight: 400;\">. The messages are sent through specific communication channels that the majority of the target audiences use.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you know the crucial elements to developing a communication plan, it will allow you to know who you are addressing, the type of messages that you will send, and of course, how you\u2019re going to get those messages across so that they can reach the target audience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is why the first question to ask first is, \u201chow do you develop an effective communication plan?\u201d This is the first step before you start communicating with your audiences because each person you will reach out to should have customised messages that will be sent through the best communication channels.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If proper planning is not done before communicating with the target audiences, then there\u2019s a big chance that your efforts will be wasted. Now that you have an idea of what a communication plan is, it\u2019s time to learn the answers to the question, \u201chow do you write a good communication plan?\u201d<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Crucial Elements of a Communication Plan Include and How to Apply Them to Your Business?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In order to start creating a good communication plan, you\u2019re going to need ten elements. Once you\u2019ve mastered all of them well, then you can definitely take your communication plan to the next level. Let\u2019s start with the first element in developing a communication plan outline.<\/span><\/p>\n<h3><b>The Diagnosis as the Basis of Your Plan<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Whether you\u2019ll create a small <\/span><a href=\"https:\/\/www.sortlist.co.uk\/advertising\/manchester-england-gb\"><span style=\"font-weight: 400;\">business marketing communication<\/span><\/a><span style=\"font-weight: 400;\"> plan or one for a big company, you\u2019re going to need the diagnosis first before you can start developing the plan. What exactly is the diagnosis we\u2019re talking about?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s take inspiration from what doctors do. Doctors listen to and observe their patients first before they talk about the probable condition that they have. In fact, doctors ask all important questions and allow patients to express themselves fully. That\u2019s because the objective of the doctor is to understand what\u2019s happening to the physical health of the patients.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The doctor doesn\u2019t focus on prescribing a cure or treatment immediately. Instead, doctors first try to find out what\u2019s exactly going on in the patients\u2019 bodies. This way, they can gain deeper insights into the well-being of their patients. The better understanding the doctors have of the patients\u2019 condition, the more effective the treatment that they can prescribe to them.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1148\" src=\"https:\/\/blog-new.sortlist.com\/wp-content\/uploads\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-scaled.jpg\" alt=\"Assessing the current communication plan.\" width=\"2560\" height=\"1707\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-scaled.jpg 2560w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-768x512.jpg 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-1536x1024.jpg 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-2048x1365.jpg 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-50x33.jpg 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-288x192.jpg 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-576x384.jpg 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-339x226.jpg 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-678x452.jpg 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-373x249.jpg 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-746x497.jpg 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-691x461.jpg 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-1382x921.jpg 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-973x649.jpg 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-1946x1297.jpg 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-1048x699.jpg 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-478x319.jpg 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-956x637.jpg 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-516x344.jpg 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-1032x688.jpg 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-680x453.jpg 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-black-and-white-stripe-shirt-looking-at-white-212286-1-1360x907.jpg 1360w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">You may be wondering what this has to do with creating a communication plan. You see, to be efficient in your work, the first step is to make precise \u201cdiagnoses\u201d so that you\u2019ll know what will be the best solutions to use.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the same way that <a href=\"https:\/\/www.sortlist.co.uk\">Sortlist<\/a> knows that a huge chunk of time is spent looking for the best communications agency, we have found a solution. We can help you by recommending the most suitable agencies that will be the best fit for your business needs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, when you know exactly where your business is at present and where you want it to go, then you can start developing your communication plan. And to add to that, you must also look back at what your company has done before and the results that you got from previous strategies. To help you assess your business, here are four ways that you can \u201cdiagnose\u201d it.<\/span><\/p>\n<h4><b>Analyse the communication strategies that are already in place.\u00a0<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">In doing this step, you\u2019d want to know what your company is already doing when it comes to communication. We\u2019ll share with you some of the important questions that you can ask yourself so that you can start to analyse the communication strategies that your company is implementing at the moment.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The questions we\u2019ll share with you will help you to see how the communication strategies of your company are doing. You will also have the opportunity to know which platforms have given your company the best results. Knowing these things will allow you to gather relevant pieces of information that you\u2019ll need in creating an updated communication plan.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Does your company have a blog? YouTube channel? Podcast?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How often do you <\/span><a href=\"https:\/\/www.sortlist.co.uk\/content-marketing\/united-kingdom-gb\"><span style=\"font-weight: 400;\">publish content<\/span><\/a><span style=\"font-weight: 400;\"> for these different formats?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Does your company have an online presence on social networking sites like Instagram, Facebook, LinkedIn, Twitter, and others?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If yes, how many articles, posts, or tweets are being published in each platform each week or month? What is the company\u2019s purpose in sharing such content?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How many followers do you have for each social networking site?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Do you interact with your followers? How often do you interact with them?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Do you have an email list? How often do you send out newsletters?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">By answering these questions, you now have an idea of what is already in place in your company in terms of communication strategies. Apart from these questions, you can also gain more insights by knowing what your stakeholders think.<\/span><\/p>\n<h4><b>What is a Stakeholder?<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">The stakeholders of your company are all the organisations and individuals who will be most likely to be affected by the company\u2019s activities. They are also capable of having an influence on your company.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you perform an analysis of the company\u2019s reputation, you will be able to know where the company is in terms of its image and how your audiences perceive the brand. By being aware of this, you will be in a better position to communicate &#8211; from the topics you choose to the tone that you will be using.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1149\" src=\"https:\/\/blog-new.sortlist.com\/wp-content\/uploads\/2020\/07\/group-of-people-sitting-near-table-1181396-scaled.jpg\" alt=\"A stakeholders\u2019 meeting discussing communication plan.\" width=\"2560\" height=\"1709\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-scaled.jpg 2560w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-768x513.jpg 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-1536x1025.jpg 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-2048x1367.jpg 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-50x33.jpg 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-288x192.jpg 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-576x385.jpg 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-339x226.jpg 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-678x453.jpg 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-373x249.jpg 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-746x498.jpg 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-691x461.jpg 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-1382x923.jpg 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-973x650.jpg 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-1946x1299.jpg 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-1048x700.jpg 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-478x319.jpg 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-956x638.jpg 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-516x344.jpg 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-1032x689.jpg 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-680x454.jpg 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/group-of-people-sitting-near-table-1181396-1360x908.jpg 1360w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Continuously monitoring the brand\u2019s reputation is even more important today. It\u2019s because information spreads so fast, and the smallest error can damage the company\u2019s reputation. One such example is Monoprix.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It wasn\u2019t too long ago that <a href=\"https:\/\/www.euronews.com\/2018\/10\/10\/watch-visually-impaired-man-thrown-out-of-supermarket-in-france-over-guide-dog\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Monoprix became the subject of a huge controversy<\/a>. There was an incident involving a blind young man who was accompanied by his guide dog. This man wanted to shop in one of the brand\u2019s stores. But he was not able to do so because the store manager reasoned that animals could not enter the store.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A discussion soon follows, and the manager calls security to forcefully expel the blind young man and his guide dog out of the store. Such an incident happened in just one of the many stores of the brand. If it happened fifty years ago, the local press might have reported about it, and the reputation of the brand won\u2019t suffer too much.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, since it happened in our time where the whole incident was filmed and posted on Facebook, you can guess what happened next. The video got over six million views, and the national press was all over the story. The store chain received so many hate messages on each of its publications.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Today, the internet has given anyone with a smartphone and a wifi connection a voice and an avenue to air their opinions. That\u2019s why businesses should always be aware of their reputation because the tiniest mistake can ruin the brand. There are seven areas that you can check when you\u2019re assessing the brand\u2019s reputation:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Products and services<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.sortlist.co.uk\/innovation\/united-kingdom-gb\"><span style=\"font-weight: 400;\">Level of innovation<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Vision and leadership<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Governance and employee care<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Economic performance<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Emotional attractiveness<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">And the corporate social responsibility<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The goal should be to strengthen the company\u2019s image and reputation in all of these seven areas. The stronger they are, the more protected the company will be whenever a reputation crisis emerges. Do ask and assess where your company is today in the seven areas mentioned above.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Know how satisfied your customers are with your products and services. Evaluate whether your employees are happy with their role in the company. Check how the brand manages to relate to customers on an emotional level. And know how the company contributes to its social responsibility.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s crucial to understand all these because it will allow you to discover and determine what the priorities are. For example, you may have planned to communicate about a new product. However, you discover that the employees of the company are not happy. That means the priority ought to be the welfare of the workers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The plan for the new product can take a backseat for now so you can set up an action plan for internal communication. Remember that for this step, the goal is to arrive at a diagnosis. Know your company as best as you could so you will know what are the right actions to take.<\/span><\/p>\n<h4><b>Analyse the Competitor Brands<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">During this phase, you\u2019re going to need a <\/span><a href=\"https:\/\/www.sortlist.co.uk\/web-analytics\/london-england-gb\"><span style=\"font-weight: 400;\">comparative analysis<\/span><\/a><span style=\"font-weight: 400;\"> of your company and its competitors. An example here is if your company is Coca-Cola, you\u2019d want to know what Pepsi is doing, as well as what customers think and say about Pepsi.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By knowing what Pepsi is doing, you will know whether their strategy is working. You can then take inspiration from that, improve on it, and then apply it to your own communication strategies. Do remember though that you shouldn\u2019t be just a mere copycat. It may work, yes, but the brand wouldn\u2019t stand out and create the desired impact.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1150\" src=\"https:\/\/blog-new.sortlist.com\/wp-content\/uploads\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-scaled.jpg\" alt=\"Analysis of competitor brands.\" width=\"2560\" height=\"1440\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-scaled.jpg 2560w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-768x432.jpg 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-1536x864.jpg 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-2048x1152.jpg 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-50x28.jpg 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-288x162.jpg 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-576x324.jpg 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-339x191.jpg 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-678x381.jpg 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-373x210.jpg 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-746x420.jpg 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-691x389.jpg 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-1382x777.jpg 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-973x547.jpg 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-1946x1094.jpg 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-1048x589.jpg 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-478x269.jpg 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-956x538.jpg 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-516x290.jpg 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-1032x580.jpg 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-680x382.jpg 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/people-discuss-about-graphs-and-rates-3184292-1360x765.jpg 1360w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Check to see what is being done by competitors but remember to be better. Know the level at which the competitors are playing, and strive to go higher. Work harder and smarter than your competitors. It\u2019s the way to truly stand out.<\/span><\/p>\n<h4><b>Analyse Your Environment<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Analysing your environment is the last analysis you need to make to complete the diagnosis. Once you\u2019ve completed all the analyses, you\u2019ll have a more concrete foundation to build your communication plan.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The analysis of your environment will let you understand the threats and opportunities that are present in the company. The objective here is to identify what are the opportunities where the company can boost its communication strategies. There are two tools that you can use to better analyse and understand your environment.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The PESTEL analysis and the SWOT matrix are the two tools that you can use. We will briefly and concisely explain them in this article. Don\u2019t worry, there are numerous resources about these two, and a quick Google search will provide plenty of materials that can explain them in further detail if you need them.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The PESTEL analysis consists of six parameters that can impact your company. They are political, economic, social, technological, environmental, and legal. Since these parameters can affect your business, it is necessary that they are monitored regularly.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As for the SWOT matrix, there are four elements to look into, namely, strengths, weaknesses, opportunities, and threats. Knowing your environment, the opportunities, and threats, will mean the difference between success and failure for your business. Let\u2019s take a look at a couple of examples that will show you what we mean exactly.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1151\" src=\"https:\/\/blog-new.sortlist.com\/wp-content\/uploads\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-scaled.jpg\" alt=\"Marketing tactics.\" width=\"2560\" height=\"1707\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-scaled.jpg 2560w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-768x512.jpg 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-1536x1024.jpg 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-2048x1365.jpg 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-50x33.jpg 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-288x192.jpg 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-576x384.jpg 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-339x226.jpg 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-678x452.jpg 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-373x249.jpg 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-746x497.jpg 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-691x461.jpg 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-1382x921.jpg 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-973x649.jpg 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-1946x1297.jpg 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-1048x699.jpg 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-478x319.jpg 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-956x637.jpg 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-516x344.jpg 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-1032x688.jpg 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-680x453.jpg 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-pink-polo-shirt-with-text-overlay-1114376-1360x907.jpg 1360w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The first example that we\u2019ll examine is the controversy on the Delhaize supermarket chain in 2019. As we know, one of the prominent issues right now is the conservation of the environment. Many are battling against the use of plastic, and the era of zero waste is here. Customers are more aware when it comes to the sustainability of the products they consume.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, Delhaize did not put this into consideration when they implemented a new strategy in 2019. What they did was that for every 20-euro purchase, customers would receive plastic parts similar to that of Legos. It was intended for children so that they can build structures with it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The plastic parts were placed in plastic trays and then packaged in plastic bags. So that means that there are two pieces of plastic that are wrapped in plastic. But many customers do not like this idea of getting too much plastic with their purchases, especially now when consumers try their best to avoid them.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is a typical example of how a company launches a strategy without really taking into account how it can affect the environment and how the customers will react to it.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And then there\u2019s another example, Le Slip Francais. This company specialises in textiles that are made in France. They are popular because of how they use social media, and that\u2019s good. They have a <\/span><a href=\"https:\/\/www.sortlist.co.uk\/digital-marketing\/london-england-gb\"><span style=\"font-weight: 400;\">great marketing team<\/span><\/a><span style=\"font-weight: 400;\"> who knows how to listen to customers and take advantage of the opportunities present to boost their communication.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, there was a time when the company created a campaign that was inspired by season 7 of the Game of Thrones series. It is an image of a men\u2019s underwear, but it\u2019s made of fur, with the caption \u201cWinter is Coming.\u201d Since the series and the tagline were so popular during that time, this campaign was able to run successfully.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, to close this chapter on how to arrive at a diagnosis for your business, remember that the foundations of the communication plan that you\u2019ll create can greatly affect the success of your campaign. There are four key skills that make up the foundation of the plan.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">First, know what your company has already implemented, then innovate and identify the platforms you\u2019ll use that will be most effective.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Second, understand how your stakeholders perceive the brand so that you\u2019ll know what your priorities are.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Third, examine what the competitors are doing so that you can improve on what works and beat them into becoming number one.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">And last, assess your environment so that you won\u2019t make mistakes when you\u2019re going to implement your strategies.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">There you go. Now you know how to make the necessary diagnosis in order to develop your communication plan. Feel free to make a cup of coffee before moving on to the next chapter!<\/span><\/p>\n<h3><b>How to Position Your Brand to Better Communicate with the Audience.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">What is your business about? What are the goals of the company? It\u2019s vital to know the character and goals of your company because it will impact all kinds of communication that you will set up. You need to be clear on the company\u2019s mission, vision, and values.<\/span><\/p>\n<p><b>Knowing your company\u2019s mission<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The mission is the reason behind the company\u2019s existence. It\u2019s the reason why you fight daily to make the company the best in your industry. When you bring value to the customers and provide solutions to their problems, you are then able to fulfill that mission.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1152\" src=\"https:\/\/blog-new.sortlist.com\/wp-content\/uploads\/2020\/07\/dart-dartboard-game-precision-242494-scaled.jpg\" alt=\"Target in dartboard game representing company\u2019s mission in communication plans.\" width=\"2560\" height=\"1696\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-scaled.jpg 2560w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-768x509.jpg 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-1536x1017.jpg 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-2048x1356.jpg 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-50x33.jpg 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-288x191.jpg 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-576x382.jpg 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-339x225.jpg 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-678x449.jpg 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-373x247.jpg 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-746x494.jpg 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-691x458.jpg 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-1382x915.jpg 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-973x644.jpg 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-1946x1289.jpg 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-1048x694.jpg 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-478x317.jpg 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-956x633.jpg 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-516x342.jpg 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-1032x684.jpg 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-680x450.jpg 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/dart-dartboard-game-precision-242494-1360x901.jpg 1360w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Some of the best examples include companies like RyanAir, which allows travelers to go on trips to European destinations at affordable prices. Netflix lets its subscribers watch awesome shows and movies conveniently. And Slack provides improved and streamlined internal corporate communication for companies. So, how about you? What\u2019s your company\u2019s mission?<\/span><\/p>\n<h4><b>Knowing the company\u2019s vision<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">The vision of the company is whatever it is that it\u2019s trying to achieve. What is an ideal world for you? The company\u2019s vision is composed of ideas on how it wants to impact the world. For example, Facebook\u2019s vision is to have an ultra-connected world where each person can communicate with other people in any part of the globe.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another example is IKEA with its vision of creating products that improve the daily lives of many people. Spotify wants to be a cultural platform where musicians can fully express their potential, and everyone can have an immersive artistic experience.\u00a0<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">The company\u2019s vision is more powerful than its mission. A communications manager ought to know the vision of the company so that he or she will know how to reach it. Do you know the company\u2019s vision, and are you working towards reaching it?<\/span><\/h4>\n<h4><b>Knowing the company\u2019s values<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Lastly, you need to know the company\u2019s values. What\u2019s most important to the company? What are the elements that the company finds the most crucial? The values guide the behaviour of the company; that\u2019s why, as a communications manager, you need to take them to heart.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you do not know the company\u2019s values, then what might happen would be communication strategies are implemented, but they won\u2019t be able to correspond to the values of the business. Let\u2019s take a look at one example where the communication strategies are perfectly aligned with the company\u2019s mission, vision, and values: Airbnb.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All of Airbnb\u2019s mission, vision, and values can be expressed in its logo: the Belo. The company\u2019s mission is to allow anyone to book accommodation in any place in the world at affordable prices. At the same time, homeowners are given the opportunity to generate income.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Airbnb\u2019s vision is to provide its users with the feeling of being at home anywhere in the world. Whatever accommodation the user books, an Airbnb is going to feel more authentic compared to a hotel room. Guests will feel more at home in an Airbnb than staying in an impersonal, generic hotel room, no matter how luxurious it may be.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And finally, the values of Airbnb boil down to three things: People, Place, and Love. When these elements are combined, it results in a wonderful symbol: the Belo. Airbnb\u2019s logo embodies its mission, vision, and values, and it also determines all communications. Is a certain strategy in line with the Belo? It\u2019s easy to determine if it is so because of the clarity of the brand\u2019s position.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whenever you feel that you\u2019re not certain about the communication plan that you\u2019re developing, always go back to the company\u2019s mission, vision, and values. These will lead you to do what is most in line with what the company hopes to achieve.<\/span><\/p>\n<h3><b>Understanding the Goals of the Company<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">As humans, when we communicate with other people, we do it not just for the pleasure of communicating but also because we have a clearly defined objective. So, if you are developing a communication plan, you ought to know your reasons for doing it. What do you hope to achieve? What is your objective? All the steps you\u2019ll take should allow you to reach your goals.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, you do have to be careful because there\u2019s a distinction between the company\u2019s strategic objective and your communication objective. While they are related to one another, they are two different things. Let\u2019s clarify how one is different from the other.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1153\" src=\"https:\/\/blog-new.sortlist.com\/wp-content\/uploads\/2020\/07\/sticky-notes-on-board-3782235-scaled.jpg\" alt=\"Company goals on a corkboard.\" width=\"2560\" height=\"1707\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-scaled.jpg 2560w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-768x512.jpg 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-1536x1024.jpg 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-2048x1365.jpg 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-50x33.jpg 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-288x192.jpg 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-576x384.jpg 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-339x226.jpg 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-678x452.jpg 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-373x249.jpg 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-746x497.jpg 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-691x461.jpg 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-1382x921.jpg 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-973x649.jpg 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-1946x1297.jpg 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-1048x699.jpg 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-478x319.jpg 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-956x637.jpg 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-516x344.jpg 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-1032x688.jpg 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-680x453.jpg 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/sticky-notes-on-board-3782235-1360x907.jpg 1360w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">A strategic objective is the company\u2019s overall objective which it wants to achieve. For example, when Apple releases the latest iPhone, the strategic objective is to sell as many units as possible so that the company generates maximum profit.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a communications manager, you\u2019re going to rely on the company\u2019s objective when it comes to creating your communication goals. So, if Apple wants to sell a great number of iPhones, then your objective is to make that new model known to as many individuals as possible. So, the communication objective is to create awareness about the latest iPhone.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Knowing this, what are the various kinds of communication goals that you can set? Here are some that you can draw inspiration from:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Recognition and awareness &#8211; raise awareness about the company, its products, and services, and make sure that people know about the brand.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Adoption and Emotion &#8211; try to have the audience adopt the company\u2019s vision so that they will be able to relate to the brand at an emotional level. The objective is to <\/span><a href=\"https:\/\/www.sortlist.co.uk\/public-relations\/united-kingdom-gb\"><span style=\"font-weight: 400;\">create relationships<\/span><\/a><span style=\"font-weight: 400;\"> as well as generate loyalty.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Attitude and behaviour &#8211; encourage the target audience to patronise the product and services of the company. The objective of the communication strategy is to trigger this expected behaviour.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When developing your communication plan, it is vital to know exactly what you want to achieve. Once you already know it, then it\u2019s going to be much easier to take the next steps. Here are some pieces of advice that you can use when setting a goal.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ensure that the communication goals are based on the company\u2019s strategic objectives.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Evaluate that your objective is a communication goal. \u201cIncreasing sales\u201d is a sales objective and not one for communications.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Set your Specific, Measurable, Achievable, Relevant, and Time-bound (SMART) goals.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Do remember to consider the budget and the resources you\u2019re going to need to be able to achieve your communication objectives.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">So, you\u2019ve already made the diagnosis, and you now know how to position the company as well as set objectives. It\u2019s time that you start determining who your target audiences are. Who will be the people you will be talking to?<\/span><\/p>\n<h3><b>Who Are Your Target Audiences?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">One of the goals you also have to remember is that you should fully understand who your target audiences are. This is crucial because you will need to customise your messages so that your audiences will feel that the company cares about them and that the products or services that it offers will be able to improve their quality of life.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The more that you can customise the messages that you send out to your audiences, the more that those individuals will be encouraged to take the step and buy the product or service. So, you have to know what\u2019s appealing to your potential customers. Give them good reasons to follow the brand and be curious about what it can offer them.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1154 size-full\" src=\"https:\/\/blog-new.sortlist.com\/wp-content\/uploads\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-scaled.jpg\" alt=\"Knowing the target audience.\" width=\"2560\" height=\"1707\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-scaled.jpg 2560w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-768x512.jpg 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-1536x1024.jpg 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-2048x1365.jpg 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-50x33.jpg 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-288x192.jpg 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-576x384.jpg 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-339x226.jpg 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-678x452.jpg 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-373x249.jpg 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-746x497.jpg 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-691x461.jpg 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-1382x921.jpg 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-973x649.jpg 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-1946x1297.jpg 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-1048x699.jpg 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-478x319.jpg 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-956x637.jpg 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-516x344.jpg 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-1032x688.jpg 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-680x453.jpg 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-wearing-gray-dress-shirt-and-blue-jeans-3184317-1360x907.jpg 1360w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">When you know the people that you want to communicate with, then you will be able to create better messages that will be more effective in converting them into customers. Here is a list of the profile types that will most likely be your target audiences.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Financial Targets:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Shareholders<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Investors<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Financial analysts<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Commercial Targets<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Customers\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Prospects<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Leads<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Users<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">HR Targets<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Employees<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Trade Unions<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Executives and Managers<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Public Targets<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Public figures<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Members of the government<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Government officials<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Local Targets<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Local shops<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Residents in close proximity to your business<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Media Targets<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Journalists<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Influencers<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Bloggers<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Non-government organisations<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The key to effective communication is your ability to empathise Remember that you need to be able to put yourself in the other person\u2019s shoes so that you will have an understanding of how they feel when they are presented with certain pieces of information. What makes them tick? When you know your target audience, show empathy, and be relatable.<\/span><\/p>\n<h3><b>What is Your Message and How Do You Make It Stand Out?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">It\u2019s one thing to know who you want to send your messages to. However, how do you make that message stand out and be memorable to them? For this step, you need to know what\u2019s going on in the minds of your target audience so that you can develop a message that won\u2019t easily be forgotten.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There\u2019s a good book by Jonah Berger entitled, Contagious: Why Things Catch On, that explains six elements that you can use so that you can create better messages that are more effective in enticing your target audiences. We can call the six elements STEPPS, here they are:<\/span><\/p>\n<h4><b>Social Currency<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Understanding social currency is easy. Basically, people want to portray a good image of themselves when among other people. While there are many ways to do this, one of the best ways is to be mindful of how one speaks.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1155\" src=\"https:\/\/blog-new.sortlist.com\/wp-content\/uploads\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-scaled.jpg\" alt=\"Communication manager speaking to an audience.\" width=\"2560\" height=\"1707\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-scaled.jpg 2560w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-768x512.jpg 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-1536x1024.jpg 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-2048x1365.jpg 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-50x33.jpg 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-288x192.jpg 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-576x384.jpg 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-339x226.jpg 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-678x452.jpg 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-373x249.jpg 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-746x497.jpg 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-691x461.jpg 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-1382x921.jpg 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-973x649.jpg 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-1946x1297.jpg 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-1048x699.jpg 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-478x319.jpg 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-956x637.jpg 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-516x344.jpg 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-1032x688.jpg 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-680x453.jpg 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/man-beside-flat-screen-television-with-photos-background-716276-1360x907.jpg 1360w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The things you say can affect how others perceive you. So, if you want other people to find you interesting, then you must be able to say interesting things. When it comes to building your message, you can ask yourself whether it can spark curiosity to your audience. This is important if you want to be memorable to them.<\/span><\/p>\n<h4><b>Triggers<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">The context in which the message is sent is just as crucial as the message itself. For example, you\u2019ve finished your tube of toothpaste, and you tell yourself that you\u2019re going to buy a new one after work the next day. However, the next day, you\u2019re in front of your sink and notice that there\u2019s no toothpaste anymore. You realise that you\u2019ve forgotten to buy one.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The trigger here is the sink where no toothpaste is present. And that pushes you to act on it, so you decide to buy another tube. It goes the same as the trigger that we\u2019re talking about here. You need to look for a trigger that will encourage a certain behaviour in your target audience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You will need to send them a specific message which the audience will remember. That\u2019s why the context is important here because that\u2019s the way that the audiences will see that the message makes sense and is relevant to them.<\/span><\/p>\n<h4><b>Emotions<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">For a message to be truly effective, it must also be able to trigger emotions in the people who are receiving it. Regardless of your area of expertise, remember that it\u2019s going to be humans who will receive the message. And as such, the message should be able to stir their emotions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The best way to get into a person\u2019s mind is not speaking to their intellect but instead, relating to them at an emotional level. For your message to be remembered, it has to strike the emotions of the audiences. That\u2019s why you need to know your audiences well so that you\u2019ll know what\u2019s going to make them tick.<\/span><\/p>\n<h4><b>Public Character<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">The message can be remembered by the audience even more if they are exposed to the message repeatedly. An example here is the Apple MacBook. MacBooks have a special feature where the logo on the back of the screen lights up when you turn the computer on. What\u2019s so special about this?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Well, you see, it may not be incredible at first, but it\u2019s actually a genius marketing strategy. The Apple logo is more visible on its computers compared to how other brands display theirs. So, if you want your audience to remember your brand, make sure that your message is visible, and your audiences are exposed to it as often as possible.<\/span><\/p>\n<h4><b>Practical Value<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">So, going back to what we discussed earlier about how people want to give a good image of themselves to those around them, it\u2019s not just about relaying interesting information. There\u2019s also another way, and that is to help others. What does this mean exactly?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It means that the information you give shouldn\u2019t only be interesting, but it also should be helpful. The information should be able to help people solve their problems. Some pieces of information can be entertaining but useless. Whatever you give to your audiences should be able to make their lives easier.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1156\" src=\"https:\/\/blog-new.sortlist.com\/wp-content\/uploads\/2020\/07\/analysis-blackboard-board-bubble-355952.jpg\" alt=\"Sharing valuable information to the audience.\" width=\"2200\" height=\"1529\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952.jpg 2200w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-768x534.jpg 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-1536x1068.jpg 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-2048x1423.jpg 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-50x35.jpg 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-288x200.jpg 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-576x400.jpg 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-339x236.jpg 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-678x471.jpg 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-373x259.jpg 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-746x518.jpg 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-691x480.jpg 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-1382x960.jpg 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-973x676.jpg 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-1946x1352.jpg 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-1048x728.jpg 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-478x332.jpg 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-956x664.jpg 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-516x359.jpg 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-1032x717.jpg 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-680x473.jpg 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/analysis-blackboard-board-bubble-355952-1360x945.jpg 1360w\" sizes=\"auto, (max-width: 2200px) 100vw, 2200px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Now, if you have information that is useful, it shouldn\u2019t be something that you keep for yourself. You should also be happy to share it with the people around you and with those who may need it. When building your message, it\u2019s important that it has practical value.<\/span><\/p>\n<h4><b>Stories<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Lastly, stories are another vital component of the message. We like stories, and we\u2019re better at remembering information in the context of a story. So, whenever possible, build your message around a story. This will allow the message to be etched in the minds of the people to who you\u2019re sending the message.<\/span><\/p>\n<h3><b>Learning the Strategy Through NordVPN\u2019s Example<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Your strategy and your formula need to correspond with each other for you to reach your goals. The strategy is the method you adopt so that you can achieve your desired future. The art of planning, as well as using your resources to their maximum potential, is what will allow you to reach the goals you\u2019ve set.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, you want to go from point A to point B. This could be from your home to the grocery store, so to make this journey, there are several ways for you to choose from. You can go on foot, ride a bicycle, use public transport, use your car, and even hitchhike.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is the same when it comes to your communication plan. You need to choose the best strategy that will allow you to achieve your goals. A concrete example that we can look into is the case of NordVPN. So, what is NordVPN?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">VPN stands for Virtual Private Network, and what NordVPN does is that it offers protection while you are using the internet. It prevents you from getting hacked, and you can also look through web content that is not accessible in your geographic area.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For this service, NordVPN is available for just 2.62 euros a month. That\u2019s a very small price to pay for the perks that one can get from this company. Many people <a href=\"https:\/\/privacysavvy.com\/reviews\/vpn\/nordvpn\/\" target=\"_blank\" rel=\"noopener\">use NordVPN<\/a> because they want to protect their personal data while they\u2019re online. How did NordVPN make itself known?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The company placed its bet on a single strategy, and that is the YouTubers. What they did was to sponsor YouTubers which means compensating them and in exchange, they will integrate a short presentation about NordVPN into their videos.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s a very effective strategy because the YouTubers already have a good relationship with their audiences. Their viewers trust them so when they endorse a product or service; the viewers are more inclined to try it out.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1157\" src=\"https:\/\/blog-new.sortlist.com\/wp-content\/uploads\/2020\/07\/action-adult-aperture-blur-320617-scaled.jpg\" alt=\"YouTuber making a video.\" width=\"2560\" height=\"1707\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-scaled.jpg 2560w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-768x512.jpg 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-1536x1024.jpg 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-2048x1365.jpg 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-50x33.jpg 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-288x192.jpg 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-576x384.jpg 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-339x226.jpg 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-678x452.jpg 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-373x249.jpg 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-746x497.jpg 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-691x461.jpg 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-1382x921.jpg 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-973x649.jpg 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-1946x1297.jpg 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-1048x699.jpg 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-478x319.jpg 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-956x637.jpg 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-516x344.jpg 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-1032x688.jpg 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-680x453.jpg 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/action-adult-aperture-blur-320617-1360x907.jpg 1360w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Now, let\u2019s go back to the chapter where we talked about objectives. Remember the difference between the strategic objective of the company and the communication objective of the communication manager? Well, here\u2019s a good example to explain it further.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With NordVPN, they seek to grow their user base. It is their strategic objective. The communication objective, on the other hand, is to increase awareness about the product through the YouTubers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">NordVPN was able to get over eight million views from just a few videos. Imagine all the exposure it was able to get from all of the videos that featured NordVPN. Here\u2019s what we can learn from this example: it\u2019s crucial to find the right strategy and make the most out of it so that you can implement your communication plan effectively.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you\u2019ve done all the preliminary work such as making the diagnosis, understanding your positioning, developing your goal, knowing your audience, and creating your key messages, then the strategy should be most effective.<\/span><\/p>\n<h3><b>The Tools You Need to Reach Your Target Audience<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If you observe the people in the street, you\u2019ll probably notice that many of them look at their smartphones. This device has been getting a huge chunk of the attention of 21st-century human beings. It is an important fact that you have to keep in mind.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In getting your messages across, you should know first how you\u2019re going to send that message. In this case, mobile phones and gadgets are tools that almost everyone in the world has. It captures the user\u2019s attention; that\u2019s why it\u2019s a good way to reach your target audience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">People use their smartphones to check their social media accounts. Almost half of the world\u2019s population has a social media account on several platforms. Every year, new users sign up, and up to about a million users are added every day. That\u2019s over 300 million people spending an average of 2.5 hours on social networks daily.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With these numbers, you simply cannot ignore the immense power that mobile devices have. That\u2019s why you should also adapt your communication strategies so you can take full advantage of this tool.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you\u2019re developing the communication plan, do choose the best tools and the most appropriate platforms so you can get the expected results. Social networks are something that you shouldn\u2019t ignore because they can do so much for the success of your communication strategy, allowing you to reach your goals.<\/span><\/p>\n<h3><b>Scheduling When You Will Send the Message to Your Audience<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The objective here is to know when the best time to communicate with your audience is. Build a schedule so you can reach out to your target market in the most fluid way possible. The schedule will allow you to see the big picture. By this, it means that you will be able to know which messages should be published at a set time on a particular platform.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you\u2019ve finished planning and preparing your schedule, you can be more confident that your message will get the best <\/span><a href=\"https:\/\/www.sortlist.co.uk\/media-planning\/london-england-gb\"><span style=\"font-weight: 400;\">exposure on the right social media sites<\/span><\/a><span style=\"font-weight: 400;\">. You may use a Gantt chart for this.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Using a Gantt chart will let you see the duration of each communication strategy that you\u2019re planning. Of course, it\u2019s not necessary to make the chart from scratch. You can do a quick search online, and you\u2019ll find that there are already plenty of good templates available.<\/span><\/p>\n<h3><b>Knowing Your Budget and Making Use of Your Resources<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In business, you\u2019re going to need the right resources to make sure that you will have the fuel to run your <\/span><a href=\"https:\/\/www.sortlist.co.uk\/online-ad\"><span style=\"font-weight: 400;\">marketing campaigns<\/span><\/a><span style=\"font-weight: 400;\">. It\u2019s the same with your communication plan. For you to achieve your goal, build and disseminate your message, reach your audience, develop your schedule, and everything else, you\u2019re going to need the right resources for them.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The resources that you need do not just mean money. It can also be time, talent, skills, and other important tools that you will need to make your campaign a success. So, there\u2019s a crucial question that you need to ask as a communication manager: How much is the budget for the communication plan to be implemented?<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1158\" src=\"https:\/\/blog-new.sortlist.com\/wp-content\/uploads\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-scaled.jpg\" alt=\"Limited budget for communication plan implementation.\" width=\"2560\" height=\"2225\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-scaled.jpg 2560w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-768x668.jpg 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-1536x1335.jpg 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-2048x1780.jpg 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-50x43.jpg 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-288x250.jpg 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-576x501.jpg 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-339x295.jpg 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-678x589.jpg 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-373x324.jpg 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-746x648.jpg 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-691x601.jpg 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-1382x1201.jpg 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-973x846.jpg 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-1946x1692.jpg 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-1048x911.jpg 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-478x416.jpg 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-956x831.jpg 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-516x449.jpg 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-1032x897.jpg 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-680x591.jpg 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/black-steel-pet-cage-with-one-dollar-747113-1360x1182.jpg 1360w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s vital to have the right skills when it comes to convincing the higher-ups about the budget that you need. So, be careful about coming up with the right arguments so you can defend your position. You can explain the importance of the communication campaign to the success of the business.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Two basic resources should be made available to you: money and talent. These two variables are crucial in determining the success of a strategy. The more financial resources are available to you, you\u2019ll have a wider range of possibilities to explore.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In all these, you\u2019re going to need a team. Actually, a talented team is more important than financial resources. Even with little budget, a resourceful team can make the most of what they have. Conversely, no amount of money can make a mediocre team great.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, before you embark on the financial expenses, try to explore first the free tools that are available, and make the most of them. You may get by just fine without having to pay good money for the tools you\u2019re going to need.<\/span><\/p>\n<h3><b>Assessment: Let\u2019s Learn this Lesson From Elon Musk and SpaceX<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The communication plan is much like launching a rocket. Let\u2019s take a look at SpaceX as an example. This company is led by Elon Musk, who aims to send humans to Mars by 2024. But what you know for sure is that building rockets, making them take-off and land it is a complicated matter.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But how did SpaceX turn its many failures into successful missions? The answer is quite simple but a hugely complex task: the measurement and control of every variable. For SpaceX to achieve the desired result, they sift through each step of the take-off and landing process. That way, they understood what needed to be improved so that they can reach their goal.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1159\" src=\"https:\/\/blog-new.sortlist.com\/wp-content\/uploads\/2020\/07\/space-shuttle-launch-during-nighttime-796206-scaled.jpg\" alt=\"spaceship launch\" width=\"2560\" height=\"1706\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-scaled.jpg 2560w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-768x512.jpg 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-1536x1024.jpg 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-2048x1365.jpg 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-50x33.jpg 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-288x192.jpg 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-576x384.jpg 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-339x226.jpg 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-678x452.jpg 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-373x249.jpg 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-746x497.jpg 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-691x461.jpg 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-1382x921.jpg 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-973x649.jpg 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-1946x1297.jpg 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-1048x699.jpg 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-478x319.jpg 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-956x637.jpg 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-516x344.jpg 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-1032x688.jpg 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-680x453.jpg 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2020\/07\/space-shuttle-launch-during-nighttime-796206-1360x907.jpg 1360w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">This is the kind of mindset that you\u2019ll need in approaching your communication plan. Take a good look at the strategy before as well as after it is launched. It\u2019s the best way that you can improve on the next campaign.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, before you implement the communication plan, you\u2019re going to need to know how you\u2019re going to assess its effectiveness. To do this, you will need Key Performance Indicators or KPIs. This is how you know if you\u2019ve reached your goals.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s a list of questions that you can ask yourself after you launch a communication plan.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Did you reach your goal?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Have you followed your strategy?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Was the strategy effective? How?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Did you reach your target audience?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Were all the key messages sent?\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Did you follow the schedule?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Did you use the budget to its fullest potential?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What did you learn from the campaign?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What were the challenges you faced?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Were there things you could have been done better?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What did you do well?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What went wrong?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">It\u2019s crucial to ask yourself these questions so you can improve the results for the next campaigns.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Congratulations! Now you know the elements of a good communication plan. You are now equipped with the knowledge that you need for your next communication campaign.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Takeaway on Elements of a Communication Plan<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Here\u2019s a summary of everything you\u2019ve just read. It will help you remember the key elements of a communication plan that you&#8217;ll need to ensure success:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> The diagnosis.\u00a0 Analysis of:<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Present communication<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Reputation<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Competitors<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Environment<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ol start=\"2\">\n<li><span style=\"font-weight: 400;\"> The positioning<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> The objective<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> The audience<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Key messages<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> The strategy<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> The tools<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> The planning and scheduling<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> The budget and resources<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> The assessment<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Our hope is that you found this guide helpful and useful for you. If you have any questions, don\u2019t hesitate to ask us or a <a href=\"https:\/\/www.sortlist.co.uk\/public-relations\/united-kingdom-gb\">public relations agency<\/a>! We will be more than happy to share what we know with you.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How important is a good communication plan for your company? Learn about how you can create and implement one in this comprehensive guide.<\/p>\n","protected":false},"author":3,"featured_media":7992,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_sb_show_comment_boards":false,"content-type":"","om_disable_all_campaigns":false,"footnotes":""},"categories":[46,48],"class_list":["post-1145","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing","category-public-relations"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Ultimate Guide On How To Make A Communication Plan<\/title>\n<meta name=\"description\" content=\"It&#039;s difficult to know what the most important elements of any project communication plan are. Analysis, tool, emotions...we have them all!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sortlist.co.uk\/blog\/communication-plan\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Ultimate Guide On How To Make A Communication Plan\" \/>\n<meta property=\"og:description\" content=\"It&#039;s difficult to know what the most important elements of any project communication plan are. 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