﻿{"id":275,"date":"2018-04-27T15:22:40","date_gmt":"2018-04-27T13:22:40","guid":{"rendered":"https:\/\/www.sortlist.co.uk\/blog\/?p=275"},"modified":"2024-10-30T09:45:23","modified_gmt":"2024-10-30T08:45:23","slug":"communication-channels-find-your-way","status":"publish","type":"post","link":"https:\/\/www.sortlist.co.uk\/blog\/communication-channels-find-your-way\/","title":{"rendered":"Media or Non Media: Your A-Z Guide to Communication Channels"},"content":{"rendered":"<p>For a company that wishes to launch a new product, or for a new company seeking notoriety, you&#8217;ve simply got to communicate. To use the jargon; your options for <strong>getting your message out there<\/strong> are <em>media and non-traditional (non media) channels<\/em>.<\/p>\n<p>However, communication is a whole art, a whole universe. Given what is at stake, it is important to know <strong>how to convey your messages to the right people through the right means<\/strong>: the famous <em>communication channels.<\/em> But what is the difference? Which is the most effective? For beginners, it can be very easy to feel lost. So read on.<\/p>\n<h2>Determine Your Communication Channel<\/h2>\n<h3>Definition of a Communication Channel<\/h3>\n<p>In marketing, <em>a communication channel is an approach used by a company to disseminate or exchange information<\/em>. In other words, it is the system through which the message was sent in order to reach its target.<\/p>\n<h3>Identifying the Target Audience<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-3357 alignright\" src=\"https:\/\/www.sortlist.co.uk\/blog\/wp-content\/uploads\/sites\/2\/2018\/04\/they-wont-push-a-product-3.png\" alt=\"target audience\" width=\"332\" height=\"235\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3.png 2245w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-768x543.png 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-1536x1086.png 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-2048x1448.png 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-50x35.png 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-288x204.png 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-576x407.png 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-339x240.png 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-678x479.png 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-373x264.png 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-746x527.png 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-691x488.png 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-1382x977.png 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-973x688.png 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-1946x1376.png 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-1048x741.png 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-478x338.png 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-956x676.png 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-516x365.png 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-1032x730.png 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-680x481.png 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-3-1360x961.png 1360w\" sizes=\"auto, (max-width: 332px) 100vw, 332px\" \/><\/p>\n<p>Before even thinking about a communication channel, a company must first <strong>determine its target audience<\/strong>. Are they young people, active women, seniors\u2026 and once you have that clear, you can choose a channel along with its related action plans.<\/p>\n<p>One thing that is crystal clear is that <strong>the same strategy does not work for every target group<\/strong>. To facilitate this, it is recommended to create a <strong>communication map<\/strong>, i.e. a description of the target audiences with a list of the communication channels likely to interest them, in order to determine the best medium.<\/p>\n<p>Establishing a <strong>crossover table<\/strong> between the target audience each communication channel is also possible and can be a very useful tool.<\/p>\n<h3>Determining Where to Communicate<\/h3>\n<p>Depending on the target audience, the place of communication differs.<\/p>\n<p>Schools and universities are undoubtedly the perfect places to raise student awareness. In order to capture working people, businesses, restaurants and public transportation are amongst the best places to find this niche of people. Or a less formal approach can also be used through social networks, shopping malls, etc.<\/p>\n<p>Obviously, <strong>the nature of the message or campaign must be taken into account<\/strong>.<\/p>\n<p>In brief, identifying the real or virtual location and the precise moment when you are most likely to meet as many of your target audience as possible is key to your media strategy. If you&#8217;re looking for a <strong><a href=\"https:\/\/www.sortlist.co.uk\/photography\/london-england-gb\">photo studio London<\/a><\/strong> to enhance your message visually, choosing the right location is essential.<\/p>\n<h3>Budgeting Your Communication<\/h3>\n<p>Communication, whether through media or non media channels, always involves budgetary constraints.<\/p>\n<p>So before embarking on a campaign, it&#8217;s essential to ask yourself:<\/p>\n<blockquote>\n<p>\u201cDo I have <strong>the financial means to support this campaign<\/strong> via the selected communication channels?&#8221;<\/p>\n<\/blockquote>\n<p>If the answer is no, then cheaper communication channels should be sought. Seeking <a href=\"http:\/\/www.sortlist.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">outside support<\/a> is another avenue to explore.<\/p>\n<h2>Media Channels<\/h2>\n<h3>What Is Communication via Media Channels?<\/h3>\n<p>Before the democratization of the Internet (i.e. the &#8217;90s), communication via the media was aimed globally at a group of people sharing the same interests. <strong>The most common means were the <\/strong><a href=\"https:\/\/www.sortlist.co.uk\/blog\/buzz-marketing\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>press, billboards, cinema, television, and radio<\/strong><\/a><strong>.\u00a0\u00a0<\/strong><\/p>\n<p>These were and are still referred to today as <strong>non traditional advertising<\/strong> mediums.<\/p>\n<p>Nowadays, the web offers the possibility to <strong>personalize communication in media form.\u00a0 <\/strong>For example, some companies are looking for <a href=\"https:\/\/flodesk.com\/blog\/product-launch-email-template\/\" target=\"_blank\" rel=\"noopener\">product launch email inspiration<\/a>\u00a0if they are deciding to send personal notes directly in email boxes via <a href=\"https:\/\/www.sortlist.com\/email-marketing\">email marketing<\/a> to announce a product launch, on social networks\u2026 The success is such that it has become the sixth advertising medium, and by far the most effective.<\/p>\n<h3>Traditional Media Channels<\/h3>\n<h4><strong>Print Media<\/strong><\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-3359 alignleft\" src=\"https:\/\/www.sortlist.co.uk\/blog\/wp-content\/uploads\/sites\/2\/2018\/04\/they-wont-push-a-product-4.png\" alt=\"print media\" width=\"296\" height=\"209\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4.png 2245w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-768x543.png 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-1536x1086.png 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-2048x1448.png 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-50x35.png 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-288x204.png 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-576x407.png 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-339x240.png 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-678x479.png 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-373x264.png 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-746x527.png 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-691x488.png 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-1382x977.png 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-973x688.png 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-1946x1376.png 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-1048x741.png 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-478x338.png 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-956x676.png 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-516x365.png 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-1032x730.png 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-680x481.png 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-4-1360x961.png 1360w\" sizes=\"auto, (max-width: 296px) 100vw, 296px\" \/>Although increasingly abandoned in favour of <a href=\"https:\/\/peertopeermarketing.co\/digital-marketing-agencies\/\" target=\"_blank\" rel=\"noopener noreferrer\">digital media<\/a>, <em>the written press<\/em> is still used by a good number of companies for their advertising campaigns alongside current news.<\/p>\n<p><strong>Convenience and accessibility<\/strong> are the main reasons, especially for older generations who have little or no understanding of how the Internet works, or those who do not have access to the web. By targeting a specific audience, newspapers, magazines, and journals remain very effective.<\/p>\n<p>It is the best way to support a <strong>B2B communication, product launch, or an event closely affecting a company<\/strong>.<\/p>\n<h4><strong>Radio<\/strong><\/h4>\n<p>With <a href=\"https:\/\/www.sortlist.com\/datahub\/reports\/covid-19-boosts-audio-consumption-by-76-2-2021-survey\/\">audio content that is booming<\/a> at the moment, <strong>being heard on the radio is valuable no matter the channel<\/strong>. Just like with any means, it is important to know how far you want your message to be heard.<\/p>\n<p>Companies can use both national and regional radio to achieve their objectives. This a great example of <strong>geographic targeting in communication <\/strong>&#8211; where <em>different content or ads are offered to consumers based on their location<\/em>. It&#8217;s a concept common to the age of being &#8216;online&#8217;, but one that&#8217;s actually been around for decades in more traditional media.<\/p>\n<p>Event announcements, product launches\u2026 in short <strong>all local actions can be conveyed via radio<\/strong>, and due to its local flavor, can have a great impact and ROI, when used in conjunction with the right product.<\/p>\n<p>Unfortunately, the negative point remains the absence of images, which means that the public may quickly forget what they have heard if the word has not been particularly striking. That&#8217;s why they make those jingles that stick in your head! To take <strong>an<\/strong> <strong>example you almost certainly know:<\/strong><\/p>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/0EwQepDqru8\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h4><strong>Television<\/strong><\/h4>\n<p>TV programs and advertising pages play a major role in the advertising landscape: able to be both general and as a mass medium, it <em>targets both the national and international markets<\/em> through cable channels and satellites.<\/p>\n<p>It can also <strong>address a specific target, on thematic channels<\/strong>. It is a support of choice in the presentation of a new product: mode of use\u2026 The major disadvantage of television is its high cost, making it difficultly accessible to all companies.<\/p>\n<h4><strong>Cinema<\/strong><\/h4>\n<p>To target the 15-50 age group, cinema is a promising channel. Advertising spaces in the cinema are <strong>generally efficient<\/strong>, particularly because the viewer has no choice: no remote control to change channels, no mouse to click away, and three hundred and sixty degree, booming sound system where you can convey your message.<\/p>\n<p>With the size of the projection screen, the comfortable seats, and inactivity\u2026 it&#8217;s the <em>perfect recipe for a receptive audience<\/em>. However, its high cost, as well as the heterogeneous nature of the public, count against it.<\/p>\n<h4><strong>Display<\/strong><\/h4>\n<p>In the city, <strong>billboards are a part of the landscape. <\/strong><\/p>\n<p>They offer multiple choices for businesses. Between the <a href=\"https:\/\/www.sortlist.co.uk\/blog\/out-of-home-advertising\/\" target=\"_blank\" rel=\"noopener noreferrer\">giant posters, the luminous panels<\/a>, the markings on the ground\u2026 the possibilities are endless, even for placement: highways, bus shelters, buildings\u2026 However, its cost and its limited field of action are its main handicaps. Indeed, they are only accessible to large companies, however, it remains a mass advertisement that reaches a wide audience.<\/p>\n<h3>Internet Web Media<\/h3>\n<p>In the digital age, <em>the Internet is unquestionably the communication channel by excellence<\/em>. Indeed, given the ever-increasing number of online press and advertising, community platforms (blogs, social networks, forums\u2026), the phenomenon is undeniable.<img loading=\"lazy\" decoding=\"async\" class=\" wp-image-3360 alignright\" src=\"https:\/\/www.sortlist.co.uk\/blog\/wp-content\/uploads\/sites\/2\/2018\/04\/they-wont-push-a-product-5.png\" alt=\"internet web media\" width=\"333\" height=\"235\" srcset=\"https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5.png 2245w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-768x543.png 768w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-1536x1086.png 1536w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-2048x1448.png 2048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-50x35.png 50w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-288x204.png 288w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-576x407.png 576w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-339x240.png 339w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-678x479.png 678w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-373x264.png 373w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-746x527.png 746w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-691x488.png 691w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-1382x977.png 1382w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-973x688.png 973w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-1946x1376.png 1946w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-1048x741.png 1048w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-478x338.png 478w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-956x676.png 956w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-516x365.png 516w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-1032x730.png 1032w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-680x481.png 680w, https:\/\/cdn.blog.production.sortlist.cloud\/wp-content\/uploads\/sites\/7\/2018\/04\/they-wont-push-a-product-5-1360x961.png 1360w\" sizes=\"auto, (max-width: 333px) 100vw, 333px\" \/><\/p>\n<p>Any newspaper that hopes to have a large audience or a brand that wants to make a name for itself, or keep its notoriety, must be <strong>present online<\/strong>. The strong point of the Internet is the saving of time.<\/p>\n<p>In a few minutes, a brand can create a <a href=\"http:\/\/ads.google.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Google AdWords<\/a> advertising campaign and a page on good old social networks (Facebook, Twitter\u2026) to promote its products, communicate with its customers\u2026 and generally, the space is affordable. But the Internet is not infallible.<\/p>\n<p>Its use <strong>requires the greatest vigilance because<\/strong>, with the slightest deviation (false advertising, promise not kept, etc.), the reputation of the company is at risk of being tainted.<\/p>\n<h2>Non Media (Non-Traditional Media) Communication<\/h2>\n<h3>What Is Communication via Non Media Channels?<\/h3>\n<p>In 2013, nearly 2\/3 of French companies used non-traditional media communication for their campaigns. This figure shows how important the direct approach is to optimize its advertising<\/p>\n<p>messages since, <strong>by definition, non-traditional media communication is:<\/strong><\/p>\n<blockquote>\n<p>direct marketing, where the company reaches its target audiences.<\/p>\n<\/blockquote>\n<h3>\u2018Traditional\u2019 Non Media Channels<\/h3>\n<p>It is the <em>cheapest communication channel<\/em>, so SMBs and VSEs often use it. Traditional non-traditional media includes:<\/p>\n<ul>\n<li><strong>Direct marketing<\/strong>: The mail-order catalog, Postal mail (by target or mass), etc.<\/li>\n<li><strong>Alternative advertising communications<\/strong>:\n<ul>\n<li class=\"ql-indent-1\"><span style=\"text-decoration: underline;\">Traditional events<\/span> &#8211; conferences, exhibitions, fairs\u2026<\/li>\n<li class=\"ql-indent-1\"><span style=\"text-decoration: underline;\">Alternative events<\/span> &#8211; street marketing, training, POS<\/li>\n<li class=\"ql-indent-1\"><a href=\"https:\/\/www.sortlist.com\/public-relations\" target=\"_blank\" rel=\"noopener noreferrer\">Public relations<\/a> &#8211; negotiations, press releases, conferences\u2026<\/li>\n<li class=\"ql-indent-1\"><span style=\"text-decoration: underline;\">Direct contact<\/span> &#8211; phone call, SMS, meeting, promotion\u2026<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Keep in mind, one important aspect of building a good relationship with your customers is having <a href=\"https:\/\/www.yokellocal.com\/blog\/build-customer-relationships\" target=\"_blank\" rel=\"noopener noreferrer\">efficient customer service<\/a>.<\/p>\n<h3>Off-Web Media<\/h3>\n<p>It is impossible for a company to have <strong>good communication<\/strong> without having recourse to the web. Communication channels outside web media include:<\/p>\n<ul>\n<li><strong>Mobile applications<\/strong><\/li>\n<li><strong>Personal platforms<\/strong> &#8211; intranet, internet site<\/li>\n<li><strong>Communication in parallel<\/strong> &#8211; newsletter, mailing, forum\u2026<\/li>\n<li><strong>Analog communication<\/strong> &#8211; videoconferencing, chat\u2026<\/li>\n<\/ul>\n<h3>Push &amp; Pull Strategies<\/h3>\n<p>In a <em>push or push marketing strategy<\/em> (yes you read that right), as its name suggests, one seeks to <em>push a product towards the consumer<\/em>. There is a kind of pressure on the customer here. Either it is direct or it goes through distribution channels.<\/p>\n<p>The company must deploy a whole arsenal to distinguish itself. Push <a href=\"https:\/\/www.evinex.com\/marketing\/\" target=\"_blank\" rel=\"noopener noreferrer\">marketing actions<\/a> include the <strong>distribution of free samples, the sales force, events in shopping centers, on the street, emailing<\/strong>, etc.<\/p>\n<p>With a <em>pull or pull marketing strategy<\/em>, the consumer is attracted to the product. It\u2019s a long-term job.<\/p>\n<p>If successful, the target will specifically search for the brand and make the purchase on their own. The methods commonly used are of course brand communication campaigns, advice blogs and the implementation of efficient customer service, etc.<\/p>\n<p>To get positive results quickly, it is recommended to <strong>combine<\/strong> push and pull marketing efforts.<\/p>\n<h2>Multi-Channel, Cross-Channel, Omnichannel Communication<\/h2>\n<p><a href=\"https:\/\/www.sortlist.co.uk\/blog\/communication-channels-for-business\/\" target=\"_blank\" rel=\"noopener noreferrer\">Often confused, multi-channel, cross-channel, and omni-channel<\/a>\u00a0qualifiers actually designate the most consistent way for a company to reach its target, via different communication channels.<\/p>\n<p>The multichannel term appears with the digital channels. Basically, it is <strong>difficult to set up a logical multi-channel communication<\/strong> since it is necessary to process several channels and many tools. The main difficulty lies in <strong>centralizing the data<\/strong> of each customer using simultaneously or in turn several channels.<\/p>\n<p>To overcome this problem, the notion of <em>cross-channel<\/em> was born. It makes it possible to <strong>combine the various communication channels<\/strong> used by the company, by making sure that they are complementary. Thus, by knowing exactly what a customer is doing, they can interact effectively with the customer.<\/p>\n<p>The term <em>omnichannel<\/em> refers to the omnipresence of a customer on several channels, both <strong>online and offline<\/strong>. Therefore, it is necessary to know how to manage several channels, taking into account several terminals, in addition to managing in real-time the various actions of a consumer.<\/p>\n<p>To have a unique profile of the same consumer who can be present on different channels, the main challenge consists in setting up basic actions that will perfectly interconnect with broadcasting techniques. The marketing datamart, personalization, and recommendation engines among others are almost impossible to circumvent.<\/p>\n<h2>Integrated Marketing Communication<\/h2>\n<p>Integrated marketing communication or IMC is a new marketing approach that <strong>aims to integrate in a logical and rational way all the communication channels of a company<\/strong>. Thus, each channel works with the others to generate better results faster. Combining <em>rapid return on investment with a lasting reputation<\/em> is the real objective.<\/p>\n<p>To be effective, the IJC must be based on 4 major fundamentals:<\/p>\n<ul>\n<li>First, a focus on customer knowledge: customer behaviour is valuable information<\/li>\n<li>Secondly, a brand platform: one look, one voice, the company needs to define its DNA, to be faithful to it, and to convey it everywhere.<\/li>\n<li>Third, measurement tools with relevant performance indicators<\/li>\n<li>Fourth, an innovative and synergistic organization where messages can coordinate around a single project.<\/li>\n<\/ul>\n<h2>Conclusion<\/h2>\n<p>Hopefully, by now, you can identify the various differences between media and non media channels of communication.\u00a0 Additionally, we hope that you can analyze which of these strategies works best for your business!\u00a0 If you need additional help in picking the right communication channel, take a look at our <a href=\"https:\/\/www.sortlist.com\/media-planning\" target=\"_blank\" rel=\"noopener noreferrer\">media planning<\/a> agencies in <a href=\"https:\/\/www.sortlist.com\/i\/media-planning\/belgium-be\" target=\"_blank\" rel=\"noopener noreferrer\">Belgium<\/a>, <a href=\"https:\/\/www.sortlist.com\/i\/media-planning\/netherlands-nl\" target=\"_blank\" rel=\"noopener noreferrer\">the Netherlands<\/a>, <a href=\"https:\/\/www.sortlist.com\/i\/media-planning\/italy-it\" target=\"_blank\" rel=\"noopener noreferrer\">Italy<\/a>, <a href=\"https:\/\/www.sortlist.com\/i\/media-planning\/spain-es\" target=\"_blank\" rel=\"noopener noreferrer\">Spain<\/a>, and <a href=\"https:\/\/www.sortlist.com\/i\/media-planning\/france-fr\" target=\"_blank\" rel=\"noopener noreferrer\">France<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For a company that wishes to launch a new product, or for a new company seeking notoriety, you&#8217;ve simply got to communicate. To use the jargon; your options for getting your message out there are media and non-traditional (non media) channels. However, communication is a whole art, a whole universe. Given what is at stake, [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":7770,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_sb_show_comment_boards":false,"content-type":"","om_disable_all_campaigns":false,"footnotes":""},"categories":[85],"class_list":["post-275","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-media-planning"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Media or Non Media: Your A-Z Guide to Using Communication Channels<\/title>\n<meta name=\"description\" content=\"Newspapers, apps, TV, billboards... what are media and non media channels, and how can you best use them to reach your marketing goals?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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