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GCS

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Cairo, Egypt
Globex Call Center Solution is a flexible Business Process Outsourcing (BPO) services provider
GCS (Globex Call Center Solution) is a performance-driven call center and BPO company delivering scalable customer engagement solutions to businesses worldwide. With a growing international footprint, GCS operates across multiple branches and supports clients through a network of 10,000+ trained agents, enabling rapid scale without compromising quality. We specialize in: Sales & Cold Calling Customer Support & Customer Experience Lead Qualification & Live Transfers Outsourcing & End-to-End BPO Solutions At GCS, operations are built around structure, training, and measurable performance. Our teams are carefully selected and continuously trained to represent client brands with professionalism, consistency, and accountability across every interaction. Serving clients across diverse industries, GCS combines flexible engagement models with transparent reporting and disciplined execution. We focus on long-term partnerships, operational excellence, and continuous optimization rather than short-term volume.
10000 people in their team
Speaks English
1 project in their portfolio
Works remotely across the globe
Sortlist member since 2022
Founded in 2014
5/5
(2 reviews)

Services

12 services offered by GCS

Service name
Experience level
Related reviews
Starting from
  • Description
    E-commerce
    Skills in E-commerce (1)
    Electronic commerce
    Learn more about E-commerce
  • Description
    Data Consulting
    Skills in Data Consulting (7)
    Answering ServiceCall CenterConsultingHR OutsourcingIT OutsourcingVirtual ReceptionistStrategic Consulting
    Learn more about Data Consulting
  • Description

    No description provided for this service.

    Skills in Digital Strategy (12)
    Answering ServiceB2B Lead GenerationCall CenterHR OutsourcingB2B MarketingTelemarketingTrade MarketingStaffingVirtual ReceptionistElectronic commerce+2
    Learn more about Digital Strategy
  • Description

    No description provided for this service.

    Skills in Innovation (3)
    ConsultingIT OutsourcingStrategic Consulting
    Learn more about Innovation
  • Description

    No description provided for this service.

    Skills in Web Application (2)
    InternetWeb Development
    Learn more about Web Application
  • Description

    No description provided for this service.

    Skills in Social Media (3)
    Social Media StrategySocial Media ListeningSocial Media Marketing
    Work in Social Media (1)
    Client in Social Media (1)
    GCSReal Estate | international
    Learn more about Social Media
  • Description
    Advertising
    Skills in Advertising (7)
    B2B MarketingTelemarketingTrade MarketingInternetStaffingSocial Media MarketingDigital Marketing
    Learn more about Advertising
  • Description
    Online Advertising
    Skills in Online Advertising (5)
    B2B Lead GenerationB2B MarketingTrade MarketingSocial Media MarketingDigital Marketing
    Learn more about Online Advertising
  • Description

    No description provided for this service.

    Learn more about Marketing
  • Description

    No description provided for this service.

    Learn more about Market Research
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Team

10000 members in GCS's team

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Reviews

2 reviews for GCS

5/5
(2 reviews)
RC
Rita ClarenceDirector at Skyrise.LLC
SectorE-commerce
Team1001 - 5000
5/5
Budget
Quality
Schedule
Collaboration

What was the objective behind your collaboration?Our objective was to improve our customer service and provide faster, more consistent support to our customers.

What did you enjoy the most during your collaboration?What I enjoyed most was how easy the communication was. They were responsive, flexible, and genuinely understood what we needed.

Are there any areas for improvements?Nothing major. The onboarding took a little time at first, but everything became smooth once we were aligned.

Rita Clarence recommends this agency

SectorE-commerce
Team1001 - 5000
HH
Hager HajajTop deal provider
SectorReal Estate
Team51 - 200
5/5
Budget
Quality
Schedule
Collaboration

What was the objective behind your collaboration?To optimize our call center operations and improve overall performance.

What did you enjoy the most during your collaboration?Very professional and easy to work with. GCS delivered exactly what we needed and exceeded expectations.

Hager Hajaj recommends this agency

SectorReal Estate
Team51 - 200
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Contact

Contact details of GCS

Details

  • HeadquarterEl-Shaikh Hamza Fateh Allah, مصر و السودان، حدائق القبة، قسم حدائق القبة، محافظة القاهرة‬ 11646, Egypt
  • GCS (Globex Call Center Solution) Nasr City, El-Qattan, Al Golf, Nasr City, Egypt