Swanky (+ reviews) | Sortlist
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Swanky

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Devon, United Kingdom
Compelling Digital Experiences for International Brands on Shopify
Swanky is a leading Shopify Plus agency with offices in the UK, Australia & France. We create exceptional digital experiences using best-in-class ecommerce technology, and help brands grow with data-driven strategy. We offer a full suite of digital services in-house, including ecommerce migrations, web design, custom Shopify development, systems integrations, internationalisation, and full-funnel digital marketing. Our team has particular expertise in the petcare, health and wellness, and food and drink sectors and is recognised globally as a leading authority on subscription commerce in these sectors. We’re well-versed in the challenges and opportunities of cross-border expansion, and leverage this experience to help retailers businesses begin exporting to new foreign markets using Shopify.
68 people in their team
Speaks English, French, German
7 projects in their portfolio
Sortlist member since 2023
5 awards conferred


Services

9 services offered by Swanky

Service name
Experience level

Related reviews
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  • Description
    Swanky leverage our decade of ecommerce experience to devise strategic email and SMS lifecycle marketing plans encompassing - list growth, profile enrichment, automated flow design and campaign strategy. As we move from strategy to delivery, we then leverage a test and learn method to top down test our campaigns from experimentation to drive open rates -> to click rates -> to conversion rates.

    For a tried and tested email partner (Also a Klaviyo Platinum partner if that is your platform of choice) please get in touch with Swanky to help improve your email and SMS performance.

    Find out more here - https://swankyagency.com/services/email-marketing/
    Skills in Email Marketing (4)
    Email CopywritingNewsletterEmailingRemarketing

    Learn more about Email Marketing


  • Description
    Swanky's in-house analytics team help our clients confirm the best analytics implementation, ideal reporting cadences and structures for their businesses.

    We build custom reporting for our clients leveraging tracking platforms like Little Data and Triple Whale, data consolidation platforms like Glew, and data visualisation tools like Mode & Looker, to help business teams uncover insight - without needing to become analysts themselves.
    Skills in Web analytics/Big data (3)
    Data MigrationData VisualizationGoogle Analytics Consulting

    Learn more about Web analytics/Big data


  • Description
    Having worked since our inception with brands across Europe and around the globe, Swanky have excellent experience developing SEO strategies encompassing content creation, link building and technical SEO optimisation. As we have worked progressively more and more with multi-national brands, we can help you decide on the best domain structures, HREFLang and Canonical implementation.

    For more information on SEO with Swanky - https://swankyagency.com/services/shopify-seo-search-engine-optimisation/

    If you need help connecting the dots with your data analytics as well, our data analytics specialists can help you with your GA4 implementation, custom dashboard creation and automated reporting structures.
    Skills in SEO (6)
    SEO CopywritingSearch Engine OptimizationSEO AuditTechnical SEOSEO ConsultingMultilingual SEO

    Learn more about SEO


  • Description
    Swanky have an award winning Growth team who leverage creative solutions to solve, analytically defined problems for our customers. We help our customers across every part of the ecommerce journey, from acquisition, to conversion and on to retention.

    https://swankyagency.com/optimisation/
    Skills in Digital Strategy (8)
    Conversion Rate OptimisationDigital CommerceDigital TransitionGamification StrategyDigital Marketing StrategyCROTraffic AcquisitionDigital Transformation

    Learn more about Digital Strategy


  • Description
    Swanky handle the entire migration, UX/UI design and development process moving funded start up, scale up and enterprise brands from platforms like Magento, Neto, SAPCommerce, WooCommerce, PrestaShop, SuiteCommerce and Salesforce Commerce Cloud to Shopify and Shopify Plus.

    We work with predominantly FMCG brands across food & drink, pet, health & wellness, and beauty & cosmetics verticals and as these are all consumable product types, we have extensive experience with subscription ecommerce. Some of the brands we have worked with you may be familiar with include HelloFresh, Huel, Wilkinson Sword, Union Roasted Coffee, WhiskyLoot, Montville Coffee, PastaEvangelists, YuMove, CatIt and 82e.
    Skills in E-commerce (13)
    Online storeMulti CurrencyShopify DevelopmentEcommerce AnalyticsEcommerceEcommerce WebsiteShopify DesignEcommerce Web DevelopmentSubscription ecommerce storesB2B eCommerce+3
    Works in E-commerce (5)
    Natural Instinct: Adobe Commerce to Shopify - E-commerce
    Wilkinson Sword: WooCommerce to Shopify Migration - E-commerce
    One Retail Group: Multi-Migration to Shopify - E-commerce
    bond-eye swim: Shopify Custom Design - E-commerce
    Reviews in E-commerce (2)
    Charlotte Smith
    Helen Barkla
    Clients in E-commerce (5)
    One Retail GroupRetail | international
    Bond-Eye GroupRetail | international
    Natural InstinctRetail | national
    Wilkinson SwordRetail | international

    Learn more about E-commerce


  • Description
    As a data lead design and development agency, Swanky leverage our in-house CRO and analytics capabilities to build insight, educating ourselves and our clients to better understand their consumers.

    Where we have access to them, we love to leverage a combination of quantitative and qualitative data from UX research tools like HotJar and Fullstory, customer service and survey data, and data analytics tools like GA4 to understand consumer demographics, behaviours and bugbears - prioritising our design solutions for maximum effect - solving problems and unlocking opportunity.

    Learn more about our design capabilities here - https://swankyagency.com/services/shopify-plus-design/
    Skills in Ergonomy (UX/UI) (7)
    UI UXUsability TestingWireframingWeb AccessibilityCustomer Journey MappingFigmaDesign Sprints

    Learn more about Ergonomy (UX/UI)


  • Description

    No description provided for this service.

    Work in Growth Marketing (1)
    CRO for YuMove | +155% Revenue YoY - Growth Marketing
    Client in Growth Marketing (1)
    YuMovePets | international

    Learn more about Growth Marketing


  • Description

    No description provided for this service.

    Work in Website Creation (1)
    Migrating Bonasana Health to Shopify | Hong Kong - Website Creation
    Client in Website Creation (1)
    Bonasana HealthPharmaceuticals & Biotech | international

    Learn more about Website Creation


  • Description

    No description provided for this service.


    Learn more about Marketing

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Team

68 members in Swanky's team

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Awards

Swanky was awarded 5 times

Subscription Website of the Year - Winner (UK Ecommerce Awards)2023-6-1Subscription Website of the Year
CRO Agency of the Year - Winner (European Agency Awards)2022-6-1CRO Agency of the Year
CRO Agency of the Year - Winner )UK Digital Growth Awards)2021-6-1CRO Agency of the Year
Inhouse Team of the Year - Winner (UK Digital Growth Awards)2021-6-1Inhouse Team of the Year
B2B Website of the Year - Winner (UK Digital Growth Awards)2021-6-1B2B Website of the Year

Reviews

2 reviews for Swanky

5/5
(2 reviews)
HB
Helen BarklaBusiness Owner at Earlwood Equine
ServiceE-commerce
SectorPets
Team1 - 10
5/5
Budget
Quality
Schedule
Collaboration

What was the objective behind your collaboration?To build a high functioning and attractive website.

What did you enjoy the most during your collaboration?They informed us of more efficient ways of doing things, and the communication was great.

Are there any areas for improvements?Perhaps an option for people with lower budgets to have websites built by them?

Helen Barkla recommends this agency


ServiceE-commerce
SectorPets
Team1 - 10

CS
Charlotte SmithMarketing and sales representative at Victoria Hill Lamb
ServiceE-commerce
SectorFarming
Team1 - 10
5/5
Budget
Quality
Schedule
Collaboration

What was the objective behind your collaboration?The objective behind our collaboration with Swanky Agency was to create a professional and visually appealing website that would enable us to sell our lamb products directly to consumers. We wanted to establish a strong online presence and provide a seamless user experience for our customers.

What did you enjoy the most during your collaboration?Swanky Agency worked closely with us to understand our brand identity, values, and goals, and translated that understanding into a well-designed website that effectively showcased our lamb products, highlighting their quality and the story behind our brand. One of the aspects that we enjoyed the most was the opportunity to be mentored by experts in the field of social media advertising. They provided invaluable guidance on leveraging social media platforms to effectively promote our brand.

Are there any areas for improvements?While our website was beautifully designed, we felt that some of the ads created by Swanky did not have the same appeal. These ads appeared somewhat plane and unpolished and did not effectively capture the essence of our brand. We believe that aligning the aesthetic quality of our ads with the website would enhance the overall brand experience and create a more cohesive and impactful marketing campaign.

Charlotte Smith recommends this agency


ServiceE-commerce
SectorFarming
Team1 - 10
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Contact

Contact details of Swanky

Details


https://swankyagency.com

  • Headquarterkings wharf, The Quay, Exeter EX2 4AN, UK

  • 431 Ruthven St, Toowoomba City QLD 4350, Australia