The 10 Best CRM Marketing Agencies in Manchester - 2025 Reviews
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Top CRM Marketing Agencies in Manchester

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Software DevelopmentCRM MarketingEnglandGreater ManchesterManchester
11 agencies
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Elevate your customer relationships with Manchester's top CRM Marketing agencies. Our carefully selected list showcases expert companies specializing in customer relationship management and targeted marketing strategies. Explore each agency's portfolio and client success stories to find the perfect match for your business needs. Whether you're looking to implement a new CRM system, optimize your email campaigns, or create personalized customer journeys, these Manchester-based specialists have the expertise to revolutionize your marketing efforts. Sortlist allows you to post your specific CRM Marketing requirements, enabling Manchester's finest agencies to reach out with tailored solutions that align with your business goals and enhance customer engagement.

All CRM Marketing Companies in Manchester

  • 3manfactory

    certified-flagverified-flag
    4.8
    (11 reviews)

    Brand consultants helping organisations thrive through strategic creativity and behavioural insight.

    Top awarded
    We are expert brand consultants based in the UK, specialising in brand development, brand auditing, positioning, messaging, and brand activation. As brand strategy specialists, we blend behavioural psychology with strategic creativity to build brands that don’t just look good - they deliver real results, inspire action, and drive long-term growth. At 3manfactory, we understand that brands live in the minds of your audience. That's why we draw on behavioural insights to shape how your brand is perceived, remembered, and chosen. Every decision we make is rooted in real-world psychology, helping you create deeper, more meaningful relationships with customers, stakeholders, and communities. We work with both public and private sector organisations, providing strategic brand consultancy alongside marketing, design, and technical solutions such as web design, platform development, and digital experience optimisation. Whether you’re redefining your identity, navigating change, or looking to scale, we help you align every element of your brand to your ambition. Our consultancy model is collaborative, tailored, and evidence-led: no templates, no guesswork. Just clear, strategic thinking combined with creative excellence. If you’re ready to grow a brand that’s not only seen but sought after, talk to 3manfactory, your brand strategy specialists.
    Looking for work in CRM Marketing
    Located in Lancashire, United Kingdom (+1)
    From €1,000 for CRM Marketing
    Worked in Travel & Leisure (+13)
    Speaks English
    11-50 members

  • Bullshark

    certified-flagverified-flag
    4.7
    (14 reviews)

    We deliver 360-degree growth, powered through digital.

    Recommended
    Established in late 2020, Bullshark has grown to become a leading 360-degree digital services provider. We empower businesses to achieve revenue growth and operational efficiency through our integrated solutions across strategy, technology, marketing, and data. OUR SERVICES We deliver expertise and capabilities across 4 key service areas: (1) Strategy: We immerse ourselves into our clients’ businesses, unpacking their challenges and objectives to develop a strategic roadmap for growth. (2) Technology: An unparalleled technological offering that spans websites through to complex custom software. Our approach essentially means there are no barriers or limitations to what we can create. This enables value delivery across the board, creating a true competitive advantage for our clients. (3) Marketing: We support our clients with a fully managed marketing service, aggregating capabilities that range from content creation all the way through to performance marketing. The scope of our marketing services is the enablement of customer acquisition, retention, and lifetime value maximisation. (4) Data: We implement robust data acquisition tools across each touch point, enabling the transitioning of our clients’ businesses to a data-driven decision-making culture, fostering intelligence and profitability. OUR TRACK RECORD We have built a robust client base exceeding 150 brands, earning trust and recognition from globally renowned names including Wolt, Juventus Academy, The Government of Malta, Bioderma, Pfizer, Farsons, Thirteen Group, and more. Our portfolio showcases successful client engagements across diverse industries and regions, including the UK, Malta, USA, Europe, and UAE. OUR PRESENCE Headquartered in Malta, with a strategic presence in the UK, Bullshark combines local expertise with a global outlook to deliver tailored digital solutions that drive tangible results for our clients.
    Looking for work in CRM Marketing
    Located in AL3, United Kingdom (+1)
    From €1,000 for CRM Marketing
    Worked in Human Resources (+4)
    Speaks English, Italian(+1)
    11-50 members

  • Outfly

    verified-flag
    4.9
    (6 reviews)

    The Acceleration Agency | Certified B Corp 💙 🌍

    Top awarded
    Outfly is London's leading acceleration agency, helping corporates innovate and guiding startups to scale. Since 2012, we have positioned, branded, launched and scaled 100+ businesses from our home in Queen Elizabeth Olympic Park at Europe’s largest innovation hub. We’re not here to deliver a brief. But to spot and unlock true potential and ROI. From brand and strategy to product and growth, we join the team, look under the hood, and get involved in everything you do. Our blend of left/right brain design thinking, along with our history of award-winning brands, campaigns, strategies and serial-entrepreneurship allow us to help businesses to understand and reach their potential. We work with organisations of various scales, from early stage startups to larger scaleups raising Series A. We also provide innovation consulting services to global corporations. Sector agnostic, our team has accelerated growth across Mobility, Cybersecurity, F&B, Climate, Health, AI, Social Impact, Telco, Tourism and Wellbeing, to name but a few. If you're looking to build a long-term, win-win relationships, get in touch.
    Looking for work in CRM Marketing
    Located in Greater London, United Kingdom
    From €10,000 for CRM Marketing
    Worked in Others (+12)
    Speaks English
    11-50 members

  • Bonded Agency

    (0 review)

    Only truly connected brands can maximise. Communication alone is never enough

    Bonded was born out of a belief in human connection. We build deep connections to our clients, their audiences and people, and across our teams. We connect with people that matter most to our clients, to maximise results. We are a full service media agency with expertise and experience across the media landscape, both digital and traditional media. Our wealth of experience, together with our broad and deep industry knowledge allows Bonded to deliver connected solutions that maximise results for our clients. We have a clear mission: to be the best business communications company in the world. Every day, we come to work to help our clients and deliver the best solutions, the best service and client experience. Our aim is to be one of the best places to work in the UK, we treat all our employees with trust, respect, inclusivity and want them to be the best they can be, in an outside of work.
    Looking for work in CRM Marketing
    Located in Manchester, United Kingdom
    From €1,000 for CRM Marketing
    Worked in Real Estate
    Speaks English
    11-50 members

  • Revolution Growth

    (0 review)
    Looking for work in CRM Marketing
    Located in Manchester, United Kingdom
    From €1,000 for CRM Marketing
    Works in multiple industries
    Speaks English
    1-10 members

  • ActiveWin

    verified-flag
    5
    (1 review)
    We have expertise and experience in many competitive industries such as finance, gambling, medical and travel. So, you can benefit from our extensive knowledge and trust us to look after your business. In the last year alone we have helped at least 20 different businesses, get better ROI on their digital marketing. What makes us different is our heritage in online gaming and due to it being the most competitive UK industry online, with keywords like ‘play live roulette’ costing almost £200 per click, and 22 of top 25 most expensive keywords being gambling related, this allows us the privilege of being experts in our field with a proven track record. Acquisition follows effective targeting, and we then create and maintain lifetime value for customers which keeps them brand loyal. Campaigns are set up after keyword research using tools including Keyword Planner and others. It’s not the keyword but the strategy behind the keywords that make the difference. Our experts continually optimise your campaigns and make amendments to improve your results. This means you’ll always see the best results for your budget. We tend to do a 3 month testing period and then look to increase budget at month 4 with a winning process already in place. Utilising the science of buying, CRO, we can effectively create lading pages which increase conversion which ultimately leads to more sales and better ROI for you the customer. We have various different digital services making us the best at what we do, these include PPC, Paid Social, Native/Display advertising, Video on Demand, and Affiliate marketing. If you blend these with our experience in SEO, CRM and Customer services this makes for a full turn key solution all under one roof. What more could you ask for?
    Looking for work in CRM Marketing
    Located in Greater Manchester, United Kingdom
    From €1,000 for CRM Marketing
    Works in multiple industries
    Speaks English
    51-200 members

  • IPA (Institute of Practitioners in Advertising)

    (0 review)

    The people behind the practitioners who make UK advertising what it is today

    We are the IPA. We are here to empower the practitioners that make the UK advertising industry what it is today. Follow @The_IPA to join the conversation.
    Looking for work in CRM Marketing
    Located in Manchester, United Kingdom
    From €1,000 for CRM Marketing
    Works in multiple industries
    Speaks English
    1-10 members

  • Fuelius

    (0 review)

    Helping businesses grow 🚀

    Fuelius (A Prodo Digital Marketing Ltd. brand) is a UK-based growth marketing agency that works with scaling companies to connect their customer journey, generate high-quality leads and achieve revenue goals. With over 25 years of experience, Fuelius is an Umbraco Gold partner and recently became invited to be an Elite Hubspot Partner, putting us in the top 1% of their 6,500 strong global agency roster. Our core services enable businesses to achieve consistent revenue growth through web development, strategic automation, technology implementation and inbound marketing solutions.
    Looking for work in CRM Marketing
    Located in Manchester, United Kingdom
    From €1,000 for CRM Marketing
    Worked in Hospitals & Healthcare
    Speaks English
    11-50 members

  • Interpublic Group (IPG)

    (0 review)

    Values-based, Data-fueled, Creatively-driven

    Interpublic Group is a global provider of marketing solutions. With over 57,000 employees in all major world markets, our companies specialize in advertising, digital marketing, communications planning, media, public relations and specialty marketing. We are a values-based, future-facing and client-centric holding company, which means we support and invest in our brands. Our people are the heart and soul of our company and want to be part of a company with a strong culture and unique value proposition that aligns with their own. The excellence of our people continues to drive our success amid the significant changes taking place in our industry and the environment in which we operate. We believe that each and every consumer is unique, with a finely tuned set of passions, behaviors and motivations. We turn these disparate data points into human understanding and create more relevant and effective marketing. We call this approach human-centered marketing. Thinking beyond demographics to connect, engage and interact with humans on a personal level to drive performance. Using data to identify real people and build engaging marketing experiences across all touchpoints. We are the holding company that is transforming marketing by connecting with individuals in a more meaningful way by delivering marketing at the speed and with the scale needed to accelerate business performance.
    Looking for work in CRM Marketing
    Located in Manchester, United Kingdom
    From €1,000 for CRM Marketing
    Works in multiple industries
    Speaks English
    1-10 members

  • 4icg Ltd

    verified-flag
    (0 review)
    4icg delivers exceptional client results through a proprietary blend of data points, business performance tracking and direct engagement with decision makers.Measuring and monitoring literally thousands of data points per prospect and how they interact with each other, 4icg has built a continuously refining model that ensures our clients target buyers that are ready to engage.
    Looking for work in CRM Marketing
    Located in Glasgow City, United Kingdom
    From €1,000 for CRM Marketing
    Works in multiple industries
    Speaks English
    1-10 members

  • Creative Marketing (NW) Ltd

    (0 review)

    We provide a roster of clients with full-service digital marketing and build brands of the future.

    Creative Marketing is a full service marketing firm based in Rochdale, United Kingdom. We provide a comprehensive marketing solution for both eCommerce Sales and Lead Generation objectives.
    Looking for work in CRM Marketing
    Located in Greater Manchester, United Kingdom
    From €1,000 for CRM Marketing
    Works in multiple industries
    Speaks English
    1-10 members

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Customer reviews about CRM Marketing Agencies in Manchester

Business OwnereCommerce | Manchester, UK

Collaborating with a leading CRM Marketing Agency in Manchester was transformative for our business. The personalized approach to understanding our customer journey and the innovative strategies implemented, fostered not only customer engagement but also substantial growth in our sales. Their expertise in CRM tools was evident and invaluable.

Marketing DirectorTechnology | Manchester, UK

Partnering with one of the most adept CRM marketing companies in Manchester has significantly streamlined our marketing processes. Their ability to integrate complex CRM solutions seamlessly with our existing systems was outstanding. This agency's team is not only skilled but also incredibly responsive and committed to our success.

Sales ManagerRetail | Manchester, UK

I found that working with this particular CRM Marketing Agency in Manchester exceeded all our expectations. Their tailor-made strategies and profound understanding of customer relations have been crucial in optimizing our marketing campaigns and improving overall customer satisfaction. Their impact on our ROI was clearly visible within just a few months.

Insights from Manchester: Navigating the CRM Marketing Landscape

Award-Winning CRM Marketing Efforts

In Manchester, local CRM marketing agencies have garnered praise and awards for their innovative approaches and successful campaign executions. Recognized at not only local but also international levels, these accolades reflect the high quality and effectiveness of the CRM strategies implemented by these agencies. Awards such as the "Best Use of CRM" and "Innovative CRM Campaign of the Year" often adorn our local agencies, highlighting their expert handling of customer relationships through cutting-edge technology and creative solutions.

Notable Client Success Stories

One indicative strength of Manchester's CRM marketing prowess can be found in the hearth of its impactful client collaborations. Agencies here have worked with a range of clients from burgeoning startups to established multinational corporations, adjusting strategies to suit each unique requirement and size. Case studies frequently showcase significant improvements in customer retention rates and ROI, substantiating the effectiveness of tailored CRM campaigns that leverage data insights and personalization at scale.

Practical Budgeting Advice

Deciding on the right budget for a CRM marketing campaign can be quite challenging but is crucial for its success. In Manchester, the cost can vary significantly depending on the agency's size, scope, and the specific services you require. For small to mid-sized businesses, a basic CRM campaign, integrating essential customer relationship management tools and strategies, might start from approximately £5,000. However, more comprehensive services, including advanced analytics, multi-channel strategies, and extensive personalization, could see budgets extending to £50,000 or more. It's vital to have a clear understanding of your business goals and expected outcomes when allocating your budget, as this will influence your decision in choosing the right agency partner.

Budget vs. Outcome: Finding the Balance

It is beneficial for companies to engage with CRM marketing agencies that align closely with their business objectives and expected deliverables. Analyzing previous success stories and client testimonials can provide a clearer perspective on what you might expect in terms of campaign impact relative to expenditure. Engaging a reputable agency, known for delivering measurable results within your budget constraints, can maximize the returns on your CRM investment.

In conclusion, Manchester's vibrant CRM marketing scene is equipped with the expertise and experience to propel any business forward. With numerous award-winning campaigns and successful client partnerships, choosing the right agency here means not just reaching but potentially surpassing your customer relationship goals. Whether it's increasing customer loyalty, boosting sales, or understanding consumer behavior patterns, Manchester stands as a hub for CRM excellence.

Ray Baijings
Written by Ray Baijings Sortlist Expert in ManchesterLast updated on the 13-05-2025

Latest Projects Submitted to CRM Marketing Companies in Manchester

Integration of AI-Driven CRM SolutionsMid-size telecommunication company£25,000 - £50,000 | 05-2025Seeking a CRM marketing company capable of integrating AI-driven CRM solutions to enhance customer interaction, streamline operations, and personalize engagement strategies.
Design of a Targeted CRM CampaignMid-sized tech firm aiming to enhance customer engagement£30,000 - £40,000 | 04-2025Looking for a CRM marketing agency to create a targeted campaign using the latest CRM tools and techniques to tailor communications, improve customer insights, and optimize engagement strategies.
CRM Integration for Business to Business SolutionsTechnology services provider£15,000 - £30,000 | 04-2025A tech-focused company needed a CRM marketing agency to integrate a comprehensive CRM system to enhance client management and streamline communications with business clients, aiming to improve efficiency and customer satisfaction.
Implementation of an Enhanced CRM StrategyInnovative tech firm in Manchester£15,000 - £30,000 | 04-2025A Manchester-based tech company is looking for a CRM marketing agency to implement a sophisticated CRM strategy, focusing on lead nurturing and data-driven personalization to improve customer engagement and conversion rates.
Enhancing CRM for B2B EngagementInnovative B2B enterprise£15,000 - £30,000 | 04-2025A pioneering B2B company is looking for a CRM marketing agency to refine their customer engagement strategies. The agency will be tasked with integrating advanced CRM tools and data analytics to facilitate personalized outreach and improve client interactions, aiming to enhance business relationships and increase sales pipelines.
Artificial IntelligenceE-commerceGame DevelopmentInnovationMobile AppSoftware DevelopmentWeb Analytics/Big dataWebsite CreationWeb ApplicationBelgium (FR)Belgium (NL)FranceGermanyItalyNetherlandsSaudi ArabiaSpainSwitzerlandUnited Arab EmiratesUnited KingdomUnited States

Frequently Asked Questions.

CRM Marketing strategies can significantly help Manchester businesses identify and nurture high-value leads, ultimately driving growth and increasing ROI. Here's how:

1. Data-Driven Lead Identification

CRM systems collect and analyze vast amounts of customer data, allowing Manchester businesses to:

  • Segment leads based on demographics, behavior, and engagement levels
  • Use predictive analytics to score leads and identify those most likely to convert
  • Track interactions across multiple channels for a 360-degree view of potential customers
2. Personalized Communication

With CRM Marketing, companies in Manchester can:

  • Tailor messages to individual leads based on their interests and behaviors
  • Automate personalized email campaigns that resonate with specific audience segments
  • Deliver targeted content across various platforms, from social media to mobile apps
3. Lead Nurturing Workflows

CRM Marketing enables businesses to:

  • Create automated nurturing sequences that guide leads through the sales funnel
  • Trigger timely follow-ups based on lead actions or milestones
  • Provide valuable content at each stage of the buyer's journey
4. Multi-Channel Engagement

Modern CRM systems facilitate:

  • Consistent messaging across email, social media, web, and mobile platforms
  • Integration with popular Manchester-based events and networking opportunities
  • Tracking of lead interactions across all touchpoints for a unified customer view
5. Analytics and Optimization

CRM Marketing provides Manchester businesses with:

  • Real-time insights into campaign performance and lead engagement
  • A/B testing capabilities to refine messaging and tactics
  • ROI tracking to focus resources on the most effective lead nurturing strategies

According to a recent study by Salesforce, companies using CRM for lead nurturing see an average 47% increase in lead generation ROI. For Manchester businesses, this could translate to significant growth in a competitive market.

Local Manchester Considerations

When implementing CRM Marketing strategies in Manchester, businesses should consider:

  • Incorporating local events like the Manchester International Festival or football matches into engagement strategies
  • Leveraging Manchester's strong tech scene and university connections for B2B lead nurturing
  • Adapting communication styles to resonate with the direct, no-nonsense approach often appreciated in Northern England

By effectively utilizing CRM Marketing strategies, Manchester businesses can not only identify and nurture high-value leads but also build lasting relationships that drive sustainable growth in the vibrant Northwest business ecosystem.

When selecting a CRM Marketing agency in Manchester, it's crucial to be aware of potential pitfalls to ensure you choose the right partner for your business. Here are some common mistakes to avoid:

  1. Ignoring local expertise: Manchester has a unique business landscape. Failing to choose an agency with specific knowledge of the Manchester market could result in campaigns that don't resonate with your local audience.
  2. Overlooking industry experience: Not all CRM Marketing agencies have experience in every sector. Ensure the agency you choose has a track record in your industry, whether it's manufacturing, tech, or the thriving creative sector in Manchester.
  3. Focusing solely on price: While budget is important, choosing the cheapest option may lead to subpar results. Instead, focus on value for money and the potential ROI an agency can deliver.
  4. Neglecting data security: With the UK's strict data protection laws, including GDPR, it's vital to choose an agency that prioritises data security and compliance.
  5. Failing to check integration capabilities: Ensure the agency's CRM solutions can integrate seamlessly with your existing systems, particularly if you're using popular platforms like Salesforce or HubSpot.
  6. Not considering scalability: As your business grows, your CRM needs will evolve. Choose an agency that can scale its services to match your future requirements.
  7. Overlooking cultural fit: Manchester is known for its vibrant, innovative business culture. Ensure the agency's values and working style align with your company culture for a smoother partnership.
  8. Ignoring customer support: Look for agencies that offer robust customer support, ideally with a local presence in Manchester for quicker response times.
  9. Falling for overpromises: Be wary of agencies that guarantee unrealistic results. Reputable agencies will set realistic expectations based on data and experience.
  10. Not checking references: Always ask for and check references, preferably from other Manchester-based businesses in your industry.

To avoid these pitfalls, conduct thorough research, ask probing questions, and consider using a platform like Sortlist to find vetted CRM Marketing agencies in Manchester. Remember, the right agency should understand your specific needs, have relevant experience, and be able to demonstrate clear value for your business.

The CRM Marketing landscape in Manchester is rapidly evolving, with several cutting-edge technologies reshaping how businesses engage with their customers. Here are some of the key emerging technologies that are transforming CRM Marketing in the city:

  1. Artificial Intelligence (AI) and Machine Learning (ML): Manchester's tech-savvy businesses are increasingly adopting AI and ML to enhance their CRM strategies. These technologies are being used for:
    • Predictive analytics to forecast customer behaviour
    • Chatbots for 24/7 customer service
    • Personalised content recommendations
    • Automated lead scoring and qualification
  2. Internet of Things (IoT): With Manchester's smart city initiatives, IoT is becoming increasingly relevant for CRM Marketing. It allows for:
    • Real-time data collection from connected devices
    • Enhanced customer journey mapping
    • Improved product development based on usage data
  3. Voice and Conversational Marketing: As voice assistants become more prevalent, Manchester businesses are exploring:
    • Voice-activated CRM systems
    • Voice analytics for sentiment analysis
    • Integration with smart speakers for customer engagement
  4. Blockchain: While still in its early stages, blockchain technology is being explored for:
    • Enhanced data security and privacy
    • Transparent loyalty programmes
    • Verified customer reviews and feedback
  5. Augmented Reality (AR) and Virtual Reality (VR): Manchester's creative industries are leveraging AR and VR for:
    • Immersive product demonstrations
    • Virtual store experiences
    • Interactive customer support

According to a recent survey by Manchester Digital, 68% of businesses in the Greater Manchester area are planning to increase their investment in AI-powered CRM solutions over the next two years. This statistic underscores the growing importance of these technologies in the local market.

As these technologies continue to evolve, CRM Marketing agencies in Manchester are positioning themselves at the forefront of innovation. They are not only adopting these technologies but also helping local businesses integrate them into their CRM strategies. This proactive approach is essential for staying competitive in Manchester's dynamic business environment and meeting the increasingly sophisticated expectations of customers in the digital age.

For businesses looking to leverage these emerging technologies in their CRM Marketing efforts, it's crucial to partner with agencies that have a proven track record of successful implementations and a deep understanding of the local Manchester market. These partnerships can help businesses stay ahead of the curve and deliver more personalised, efficient, and effective customer experiences.