The 10 Best User Research Firms in The United Kingdom - 2025 Reviews

Top User Research Firms in The United Kingdom

Which one is the best for your company?

Takes 3 min. 100% free
119 firms

Search location
Ratings
Budget
Unlock valuable insights with top-tier user research firms and consultants in the United Kingdom. Our carefully curated list showcases expert professionals dedicated to understanding your target audience and improving user experiences. Explore each firm's portfolio and client testimonials to find the perfect match for your project needs. Whether you require usability testing, customer journey mapping, or in-depth user interviews, you'll discover specialists ready to elevate your product or service. Sortlist empowers you to post your specific research requirements, allowing skilled UK-based user research consultants to reach out with tailored proposals that align with your business goals and user-centered design objectives.

Top Featured User Research Firms

All User Research Consultants in The United Kingdom

  • 5
    (7 reviews)

    Transforming your product idea into reality through custom design-driven development.

    Highly recommended
    Top awarded
    Halo Lab is an award-winning custom web app design and development company ⭐ Our team offers reliable, customized, and user-friendly solutions for your business. We transform your product ideas into reality with our expert, design-driven development approach. Let us bring your vision to life with our innovative and tailored services. WE ARE YOUR PARTNER IN: ✅ Enhancing user experiences with UI/UX design. ✅ Building your brand identity. ✅ Growing your online presence with website development. ✅ Creating smooth digital experiences with full-cycle web app development. ✅ Ensuring top-notch quality with QA. ✅ Boosting growth and visibility with SEO & marketing support. Let’s create your star with us.
    14 works in User Research
    Located in Dubai, United Arab Emirates (+5)
    From €5,000 for User Research
    Worked in Others (+18)
    Speaks English, Arabic(+3)
    51-200 members
  • 5
    (22 reviews)

    Only senior designers. Evidence-based approach.

    Highly recommended
    Top awarded
    At home in the UK and Germany, we are probably the oldest company in Europe specialised in UX and UI. Our team is formed only of senior designers with 8+ years of experience. Going beyond webapps and mobile apps, we're the foremost experts in embedded systems.
    5 works in User Research
    Located in London, United Kingdom (+7)
    From €1,000 for User Research
    Worked in Technology Hardware & Equipment (+24)
    Speaks English, Finnish(+5)
    11-50 members
  • 5
    (11 reviews)

    We help data-driven businesses grow through world-class digital product and branding design solution

    Top awarded
    Qubstudio is a globally recognized Digital Product Design Agency founded in 2007. We have been long-term partners of worldwide digital-first companies. We design digital products and brands in various industries, such as financial, logistics, medical, educational, and entertainment. For five years in a row, our agency has been globally recognized as a Top UX Design Agency by Clutch. We have received the Red Dot Best of the Best Design Award, Red Dot Design Award, UX Design Award, and others. Our team is 70 highly-qualified creative professionals working on a wide range of design and development. Together we form a community of open-minded people ready to solve complex business issues.
    3 works in User Research
    Located in Lviv, Ukraine (+1)
    From €1,000 for User Research
    Worked in Education (+16)
    Speaks English, Ukrainian
    51-200 members
  • 5
    (8 reviews)

    We collaborate with purpose-driven organisations to create tech solutions that empower communities

    Top awarded
    Working together across the UK, Gaza, and the EU, we’re committed to designing and developing digital solutions that can drive positive, transformational change. We partner with non-profits, NGOs, and impact-driven businesses to create innovative solutions through technology that address societal challenges, spread knowledge, and transcend borders. If you are looking for a trusted digital partner to help amplify your impact, then get in touch. Why We Are the Partner You Need to Solve Your Problem Leverage the impact of digital with a partner you can trust You know the problems you want to solve, but it can be challenging to know how to use technology effectively. We collaborate with our partners in an open, transparent manner to identify and build digital solutions that amplify your impact and accelerate behavioral change. Create Innovative and Sustainable Solutions We are genuinely committed to tackling societal challenges with you. This means not just creating a product and moving on, but working with you over the long term—building, learning, and iterating with your community to provide lasting impact and amplify sustainability. Unlock Funding and Achieve More with Your Resources We assist our partners in finding and securing grants or investments. We create digital tools in a cost-efficient way, focusing on impact that can be tracked and demonstrated to secure the next round of funding. Our Focus Areas To achieve our mission, we have focused on a number of areas where we combine our digital expertise with partners to deliver digital solutions. Community Resilience and Wellbeing: We support organisations in simplifying complex social issues, providing digital tools for universal credit claims, personal independence payment benefits, cost of living assistance, and housing support. Our commitment lies in addressing these pressing challenges through digital innovation and user-centric design. Education and Empowerment: We believe education should be accessible to all. Our expertise spans e-learning platforms, digital literacy programmes, remote learning tools, and bespoke training resources, all designed to foster inclusive and accessible education for learners of all backgrounds. Healthcare Access and Equity: Our healthcare partnerships focus on creating groundbreaking solutions that bridge gaps in access and delivery. We develop telemedicine platforms, medical professional networks, research and evaluation systems, and other technologies that enhance patient care and streamline healthcare services for all. Advocacy and Civic Engagement: We collaborate with unions and grassroots movements to develop impactful campaigns, create digital platforms for advocacy, harness the power of crowdsourcing, and offer tools to enhance public engagement. By leveraging our expertise in public policy and digital communication, we empower organisations to drive meaningful societal change and influence policy decisions. Volunteer Mobilisation and Impact: We partner with charities and community groups to build effective volunteer engagement systems, making volunteering more accessible, meaningful, and scalable. Our work includes developing comprehensive volunteer management platforms, skills-based matching systems, and time-banking solutions that maximise the impact of volunteer programmes. Sustainable Agriculture and Environmental Stewardship: Our expertise extends to partnering with organisations focused on food security, climate action, and biodiversity conservation. We collaborate to create digital tools for sustainable farming practices, develop climate resilience strategies, and support initiatives aimed at reducing carbon footprints and promoting circular economy principles.
    Looking for work in User Research
    Located in Greater London, United Kingdom
    From €3,000 for User Research
    Worked in Non-profit (+5)
    Speaks English, Arabic(+2)
    11-50 members
  • 5
    (5 reviews)

    Reach your digital potential

    Top awarded
    We’re GRM Digital, an award-winning, full-service web development and digital marketing agency based in Leeds, London, Sarajevo, Amsterdam and Islamabad. Since 2009, we've been helping world-leading brands grow by providing high-quality, robust web development, SEO and digital consultancy, backed by in-depth research and analysis.
    Looking for work in User Research
    Located in West Yorkshire, United Kingdom (+4)
    From €1,000 for User Research
    Worked in Education (+6)
    Speaks English, Croatian(+2)
    11-50 members
  • 5
    (6 reviews)

    Product and Innovation Design

    THINGS IS a product & innovation design agency for disrupting global B2C/ B2B markets. We design compelling experiences for hybrid (IoT) or pure digital products & services (including any kind of functional touchpoints: physical devices, web apps/sites, mobile apps, environmental...) and communication touchpoints (websites, interactive showcases, video tutorials, packaging, brochures...). We create easy, immediate & natural (voice, gesture, haptic) interactions to increase inclusivity and bring real value to every stakeholder and user.
    2 works in User Research
    Located in Milan, Italy (+1)
    From €5,000 for User Research
    Worked in Home Services (+10)
    Speaks English, Italian
    11-50 members
  • 4.9
    (12 reviews)

    The last word in digital

    Recommended
    Top awarded
    At Propaganda Solutions, we believe marketing should be accessible, effective, and built for real business growth—not just empty metrics. That’s why we’ve redefined digital marketing with a science-backed, psychology-driven approach that puts you in control. We specialize in SEO, paid media, social, web development, and performance analytics, crafting strategies that don’t just generate clicks, but drive real influence and long-term customer trust. Our unique AI-powered tools and deep expertise in human behavior and decision-making mean we don’t just market—we engineer outcomes. If you want marketing that’s built on clarity, control, and measurable success, you’re in the right place. Let’s transform your business together. 🔹 Data-led. Influence-driven. Results-proven. 🚀 Let’s talk. German Version Bei Propaganda Solutions glauben wir, dass Marketing zugänglich, wirkungsvoll und auf echtes Geschäftswachstum ausgerichtet sein sollte – und nicht nur auf leere Kennzahlen. Deshalb haben wir digitales Marketing neu definiert – mit einem wissenschaftlich fundierten, psychologisch optimierten Ansatz, der Ihnen die Kontrolle gibt. Wir sind Experten in SEO, Paid Media, Social Media, Webentwicklung und Performance Analytics – und entwickeln Strategien, die nicht nur Klicks generieren, sondern echte Einflussnahme und nachhaltiges Kundenvertrauen schaffen. Unsere KI-gestützten Tools und unser tiefes Verständnis für menschliches Verhalten und Entscheidungsfindung sorgen dafür, dass wir nicht einfach nur vermarkten – wir konstruieren Ergebnisse. Wenn Sie Marketing wollen, das auf Klarheit, Kontrolle und messbarem Erfolg basiert, sind Sie hier richtig. Lassen Sie uns Ihr Business gemeinsam transformieren. 🔹 Datenbasiert. Einflussstark. Ergebnisorientiert. 🚀 Lassen Sie uns sprechen.
    Looking for work in User Research
    Located in Berlin, Germany (+1)
    From €1,000 for User Research
    Worked in Construction (+12)
    Speaks English, German(+3)
    11-50 members
  • 5
    (2 reviews)

    We specialise in building high-performance teams to power your entire marketing engine.

    A trusted UK agency of 20 years, our unique partnership model has been the foundation for our client's success. Working with brands all over the world, our dedicated digital teams have driven significant results for our clients tech platforms and performance marketing.
    Looking for work in User Research
    Located in Warwickshire, United Kingdom
    From €10,000 for User Research
    Worked in Others (+8)
    Speaks English
    11-50 members
  • 5
    (1 review)

    Bespoke Software, Mobile Apps, & Web Solutions – Empowering Your Business with Expert Innovation

    Winderon Software Solutions Ltd specializes in bespoke software development , crafting fully customized, scalable solutions designed to grow with your business. We don’t use off-the-shelf templates—every line of code is written specifically for your unique requirements, ensuring long-term success and adaptability as your business evolves. Services: Custom Software Development: Tailored software solutions that fit your business perfectly and adapt as you grow. Mobile App Development : Build high-performance, feature-rich apps for iOS and Android, tailored to your specific needs. Web Development : Scalable, secure, and robust web solutions that grow with your business and boost your digital presence. UX Design : User-centered design, enhancing engagement and ensuring that your custom solutions are intuitive and effective. Our Approach: We believe in long-term partnerships. Our bespoke development services come with continuous support, updates, and a commitment to evolve your software to meet new business challenges. Technologies We Use: We leverage cutting-edge technologies to build robust, scalable solutions: Front-end : React.js, Angular, Vue.js Back-end : .NET, Node.js, Spring Mobile Development : React Native, Flutter, Swift, Kotlin Databases : MongoDB, MySQL, PostgreSQL, MSSQL, ElasticSearch Cloud Services : Azure, AWS, Google Cloud Why Choose Us? Tailored to You: No two businesses are alike, which is why our solutions are built from scratch, designed with your needs at the center. Long-term Value: We build for the future, ensuring that our solutions are scalable and adapt as your business grows. Cutting-Edge Technology: Our team uses advanced technologies like .NET, React.js, and AWS to deliver high-performance solutions. Partner With Us for Long-Term Success: Our bespoke approach ensures that you get a solution tailored to your business today and evolves with you over time. Contact us for a free consultation at [email protected] and let's explore how we can help drive your business forward.
    Looking for work in User Research
    Located in Greater London, United Kingdom
    From €1,000 for User Research
    Worked in Hospitals & Healthcare
    Speaks English, French
    1-10 members
  • 5
    (11 reviews)

    Сreating unique products to give others a chance to live out the best experience.

    Highly recommended
    Top awarded
    We’re an expert design & development team, turning product usage into the best experience. We dive deep into every project, exploring it from three angles: business ideas, design thinking, and technology. This is how ambitious 💡 ideas turn into 🚀 successful products. We're experienced in various industries but always up for new 💪 challenges. Check out the domains we've worked with: FinTech, EdTech, eSports, SaaS, and Mental Health. Got something new to add? Let’s create the best digital experience for your business together! 📩 [email protected]
    1 work in User Research
    Located in Greater London, United Kingdom (+1)
    From €3,000 for User Research
    Worked in Software & Computer Services (+6)
    Speaks English, Ukrainian
    11-50 members
  • 5
    (1 review)

    Compelling design that builds powerful startups and growing businesses

    Kozo Creative is a digital-first agency based in Essex. We work with growing businesses to improve their presence online, using stunning web design, modern development skills and engaging branding.
    Looking for work in User Research
    Located in Southend-on-Sea, United Kingdom
    From €1,000 for User Research
    Worked in Legal Services (+4)
    Speaks English
    1-10 members
  • 4.9
    (17 reviews)

    The Right Agency For Your Digital Marketing Needs

    Highly recommended
    Top awarded
    Adapts Media is a creative marketing agency specializing in curating multi-pronged marketing strategies. Our experts will help you discover the best opportunities and execute campaigns to drive higher ROI for your business.
    Looking for work in User Research
    Located in Dubai, United Arab Emirates (+3)
    From €1,000 for User Research
    Worked in Marketing & Advertising (+20)
    Speaks English, Arabic(+5)
    51-200 members
  • 4.9
    (6 reviews)

    The Acceleration Agency | Certified B Corp 💙 🌍

    Top awarded
    Outfly is London's leading acceleration agency, helping corporates innovate and guiding startups to scale. Since 2012, we have positioned, branded, launched and scaled 100+ businesses from our home in Queen Elizabeth Olympic Park at Europe’s largest innovation hub. We’re not here to deliver a brief. But to spot and unlock true potential and ROI. From brand and strategy to product and growth, we join the team, look under the hood, and get involved in everything you do. Our blend of left/right brain design thinking, along with our history of award-winning brands, campaigns, strategies and serial-entrepreneurship allow us to help businesses to understand and reach their potential. We work with organisations of various scales, from early stage startups to larger scaleups raising Series A. We also provide innovation consulting services to global corporations. Sector agnostic, our team has accelerated growth across Mobility, Cybersecurity, F&B, Climate, Health, AI, Social Impact, Telco, Tourism and Wellbeing, to name but a few. If you're looking to build a long-term, win-win relationships, get in touch.
    Looking for work in User Research
    Located in Greater London, United Kingdom
    From €10,000 for User Research
    Worked in Industrial Goods & Services (+12)
    Speaks English
    11-50 members
  • 5
    (6 reviews)

    High-impact digital products. Thoughtfully crafted solutions driven by data and creativity.

    Pixie Labs is a leading London-based digital product studio. We partner with ambitious organisations to design and build high-impact apps, platforms and digital tools. Whether you're at the ideation stage, need help with user-centric design, are ready to build a rock-solid platform or app, or want to improve an existing product - we can help. We'll partner with you to deliver a unique solution to achieve your unique business goals.
    Looking for work in User Research
    Located in London, United Kingdom
    From €3,000 for User Research
    Worked in Government & Administration (+6)
    Speaks English
    1-10 members
  • 5
    (2 reviews)

    Creativit Meets Strategy

    Recommended
    Creative X Growth is a full-service digital marketing agency committed to delivering innovative and data-driven solutions that empower brands to thrive in the digital world. We specialize in crafting customized strategies that drive growth, combining expertise in SEO, online advertising, social media, and web design. Our passionate team of creatives, strategists, and analysts works closely with clients to transform their digital presence, boost engagement, and achieve measurable results. At Creative X Growth, we believe in the power of collaboration, creativity, and transparency to create lasting impact and success.
    Looking for work in User Research
    Located in Greater London, United Kingdom
    From €1,000 for User Research
    Worked in Clothing & Accessories (+3)
    Speaks English, Arabic(+2)
    11-50 members
  • 4.7
    (4 reviews)

    Fixing F🤬cked Up Brands and Websites Fast

    Armed with our zero-bullsh*t framework, clear communication and lean design approach, we transform your business in weeks. Branding: Develop a brand strategy and create an identity that resonates with your audience. Websites: Design and build your website using Webflow. We also use our 20 years in tech to help your software look its best and deliver a solid experience to your users. UX Roadmap Audit: Evaluate the state of your Product's UX and UI. UX Design Sprint: 30 days of Unlimited UX and UI design support from a team of experts.
    4 works in User Research
    Located in Eccles, United Kingdom
    From €1,200 for User Research
    Worked in Software & Computer Services (+14)
    Speaks English
    1-10 members
  • (0 review)

    We create digital experiences that engage, resonate, educate, convert and advocate.

    We specialise in creating customer experiences – for both physical and digital environments – using creativity, innovation and technical excellence. We are trusted by brands and institutions (big and small) to deliver world-class experiences here, there and everywhere and have helped our clients succeed by driving content engagement with students to 98%; increased organic search by 406%; upped conversion rates by 26% and raised user generated content by 88%. With Tiny Spark, you’ll get big agency expertise, with small agency care - the perfect combination.
    Looking for work in User Research
    Located in Bristol, United Kingdom
    From €1,000 for User Research
    Worked in Management Consulting (+2)
    Speaks English
    1-10 members
  • 4.9
    (13 reviews)

    "Empowering Your Digital Journey with Innovation and Excellence"

    Highly recommended
    At HitupUK we offer a comprehensive range of digital services designed to empower businesses and individuals in today's dynamic digital landscape. Our expertise spans from crafting standout mobile apps that deliver seamless user experiences to designing intuitive and engaging user interfaces. We excel in tailoring custom software solutions to tackle unique business challenges and creating websites that not only reflect your brand but also drive conversions. Our graphic design services enable us to convey complex messages in visually compelling ways. Moreover, our digital marketing strategies ensure you reach the right audience with personalized, value-driven content. We're dedicated to decoding data and providing actionable insights to fuel your digital dominance. With innovation and excellence at the core of every service, we're here to guide you towards digital success.
    Looking for work in User Research
    Located in Berkshire, United Kingdom
    From €1,000 for User Research
    Worked in Industrial Goods & Services (+2)
    Speaks English
    11-50 members
  • 5
    (1 review)

    We help businesses like you thrive online using our custom digital solutions.

    We specialise in app and web development , software solutions , and digital content creation. We work with well-known brands such as Hornby Hobbies and Tarmac as well as celebrities including Jim Moir , and small and medium-sized local businesses. Our clients like the fact that we are responsive, easy to work with, and completely focused on delivering results that make a difference. Web & Mobile App Development – Creating visually stunning websites and building robust, intuitive mobile applications. Custom Digital Platforms – Tailored development of CMS and platforms, including e-commerce solutions (WooCommerce, Shopify, Squarespace). Digital Marketing & SEO – Enhancing online visibility through targeted campaigns across social media, email, web, and search engines. E-learning & CPD Solutions – Development and conversion of CPD and e-learning into online solutions. Content Creation – High-quality image, photography, and video production to support your digital strategy.
    Looking for work in User Research
    Located in Kent, United Kingdom
    From €1,000 for User Research
    Worked in Toys (+3)
    Speaks English
    1-10 members
  • (0 review)

    Make apps that make a difference

    A mobile app partner that helps high-volume businesses positively impact customers, society and stakeholders. Partner with us and get an instant end-to-end software team on your side experienced in high-scale apps that generate revenue and drive customer growth. HOW WE HELP We provide the advice and technical capability to help you develop market-leading products that improve your customers' lives across mobile, cloud, and AI. Planning: Avoid costly planning blunders. How will you account for hidden app development costs? What are the right technologies? How will you scale? When will you see ROI? Viability: Make stuff people will actually use. How do you ensure customers will engage with your app? What insight will inform your roadmap? How will you measure user satisfaction? Growth: Build your app as a growth machine. How will you incorporate network effects and K-Factor? What's your target ROAS? How will you drive up conversions and retention? Delivery: Create apps and software platforms What data drives your solutions? How will it be integrated into other services? What payment technologies will you use? How will you approach security and privacy? ABOUT US Since 2012, we have helped established businesses and scaleups in their business journeys. Some trust us to design, develop, and manage apps that transact over £100m in annual revenues. We're a human-centric partner, pushing for a "one team" approach that leverages everyone's unique expertise whilst reducing the stress on busy executives responsible for their app vision. Day to day, you'll work with researchers, technologists, and marketing growth hackers. Our industry experience spans: Ground Transportation, Manufacturing, Delivery, Mobile Workforce, Electronics, Pharmaceuticals, Medical Devices, Label Printers, Ticketing and more. How we help our clients: * Developing mobile strategies to achieve business goals * Conduct user research to understand pain points * Selecting the best ideas, then validating them * Designing digital products and services * Analysing data to inform future improvements * Running growth experiments and marketing campaigns * Supporting digital products to keep them running 24/7 We combine strategic planning, design thinking and agile delivery to our clients to help them create products that get results.
    1 work in User Research
    Located in West Yorkshire, United Kingdom
    From €1,000 for User Research
    Worked in Household Products (+2)
    Speaks English
    11-50 members
12

Struggling to choose? Let us help.

Post a project for free and quickly meet qualified providers. Use our data and on-demand experts to pick the right one for free. Hire them and take your business to the next level.


Discover what other have done.

Get inspired by what our firms have done for other companies.

Online University - Web Platform & Branding

Online University - Web Platform & Branding

Samsung SmartThings

Samsung SmartThings

Sprent case study

Sprent case study